What are the responsibilities and job description for the Lead Low Voltage Technician position at Fortified Security Solutions?
Overview:
Fortified Security Solutions is expanding and seeking a self-motivated, results-driven Lead Low Voltage Technician who will be responsible for the installation, programming and service of video surveillance systems, card access systems, security alarms, and automatic gates for various types of businesses.
We focus on value-engineering systems tailored to meet real needs, not unnecessary extras. Our approach is simple: we listen, evaluate, and design solutions that make sense. We’re there every step of the way—before, during, and after implementation—because true security comes from dedication and partnership.
If you’re passionate about delivering outstanding customer service and working directly with clients to build on our success, we want you on our team.
Why Join Us?
· Family-Owned Advantage: As a nimble, family-owned company, we prioritize collaboration, innovation, and adaptability to get things done efficiently and effectively.
· Top-Quality Product Lines: Represent industry-leading products that you can stand behind with confidence.
· Unparalleled Support: Enjoy exceptional internal support to help you succeed at every stage of your career.
· Growth Opportunities: Thrive in a company that values personal and professional development, with clear pathways to grow your career.
· A Great Place to Work: Join a supportive, welcoming team where you’ll feel valued, inspired, and motivated every day.
Key Responsibilities:
- Perform point-to-point troubleshooting on security cameras, keyless access, intercom equipment, low voltage cabling and gate systems.
- Performs regular preventative maintenance to include physical inspection and repair of all faulty devices.
- Ability to read floor plans
Qualifications:
- Remote Work Experience: Comfortable with working remotely and managing tasks independently.
- Customer Service: Exceptional customer service skills with a focus on client satisfaction.
- Team Collaboration: Ability to work well both independently and as part of a team.
- Organizational Skills: Strong organizational, analytical, and detail-oriented abilities.
- Time Management: Ability to prioritize and complete tasks in a fast-paced environment.
- Communication: Excellent communication skills with attention to detail and follow-through.
- Accountability: Demonstrated personal accountability and responsibility for timely task completion.
- Technical Skills: Solid understanding of TCP/IP basics, basic networking concepts, and basic electrical fundamentals.
- Professionalism: Maintain client privacy and personal professionalism.
- Certifications: Ability to pass background checks, motor vehicle records and drug screening.
- System Familiarity: Two years of experience with systems such as Galaxy, Avigilon, Milestone, or others.
Compensation:
- Industry-leading hourly pay
- Bonus incentives
- No “on-call” requirements
- PTO
- 401K
- Health insurance
- Company Van, Laptop and Phone
Job Type: Full-time
Pay: From $28.00 per hour
Expected hours: No more than 40 per week
Benefits:
- 401(k) matching
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $28