Vice President, Quality and Compliance

Position: Vice President, Quality & Compliance

Position Overview

The Vice President, Quality and Compliance is responsible for leading the organization’s quality assurance, regulatory compliance, and risk management functions. This role ensures that all company policies, products, and processes meet industry regulations, internal standards, and customer expectations. The VP will develop and implement quality and compliance strategies, oversee audits, and drive a culture of continuous improvement.

Key Responsibilities

Quality Assurance & Improvement

• Develops, implements, manages and maintains the company’s quality management system (QMS) based on integration and adaptation of recognized and generally accepted industry practices in accordance with API standards as far as practicable to company operations.
• Prepare Quality management system procedures for review and approval and maintain existing procedures to ensure applicability and ease of use
• Establish and monitor quality metrics, ensuring continuous improvement.
• Oversee the investigation and resolution of quality issues, customer complaints, and non-conformities.
• Collaborate with operations teams to enhance product and process quality.
• Institute PM program according to past research that significantly improves equipment uptime.
• Evaluate and assess trends of non-productive time (NPT) while assessing current collection methods, instituting new methods and providing the foundation for ISO 9001 certification.
• Implement LEAN tools to map service delivery processes identifying areas to remove bottlenecks; improve quality and remove non-value-added steps.
• Build QA/QC tools to monitor cycle time consistency, create baseline metrics and build systems for improvement that provides a foundation for ISO 9001 certification.
• Coach and mentor operations leaders on service quality, cost control and maintenance practices.

Regulatory Compliance & Risk Management

• Lead internal and external audits, inspections, and regulatory submissions.
• Develop risk management strategies and policies to mitigate compliance risks.
• Stay updated on regulatory changes and ensure timely implementation of necessary adjustments.
• Ensure all company operations comply with DOT, FMCSA, PHMSA (Pipeline and Hazardous Materials Safety Administration), and state transportation regulations.
• Stay updated on federal and state regulatory changes.
• Develop and implement policies to maintain full regulatory compliance.
• Maintain driver qualification files, including CDL requirements, drug and alcohol testing (DOT 49 CFR Part 40), and medical certifications.
• Conduct Motor Vehicle Record (MVR) checks and ensure drivers meet company safety standards.
• Provide training on DOT regulations, defensive driving, hazardous materials transport (HAZMAT), and oilfield safety.
• Monitor driver Hours-of-Service (HOS) compliance using ELDs and ensure adherence to FMCSA regulations.
• Address violations and provide corrective training to drivers.
• Ensure compliance with DOT inspection, maintenance, and repair requirements for trucks, trailers, and oilfield equipment.
• Maintain records for Annual DOT Inspections, DVIRs (Driver Vehicle Inspection Reports), and maintenance logs.
• Coordinate with fleet managers to ensure vehicles remain in peak operating condition.
• Ensure safe and legal transport of hazardous materials per PHMSA and DOT HAZMAT regulations (49 CFR Parts 171-180).
• Verify proper shipping documentation, placarding, and labeling for HAZMAT loads.
• Conduct training and audits for employees handling hazardous materials.
• Investigate DOT-reportable accidents and oilfield transportation incidents.
• Maintain accident records and coordinate with legal and insurance teams as needed.
• Implement corrective actions to prevent future incidents.
• Prepare for DOT, FMCSA, and state audits by maintaining detailed compliance records.
• Ensure proper documentation of driver logs, vehicle inspections, permits, and safety programs.
• Conduct internal compliance audits and address any deficiencies.
• Train drivers and field personnel on transportation safety, DOT compliance, and HAZMAT regulations.
• Act as the primary point of contact for regulatory agencies during audits or inspections.
• Work closely with operations, fleet management, and safety teams to ensure compliance goals are met.

Leadership & Strategic Planning

• Develop and execute long-term quality and compliance strategies aligned with business objectives.
• Lead and mentor quality and compliance teams, fostering a culture of accountability and excellence.
• Collaborate with executive leadership to align quality and compliance initiatives with company goals.
• All other duties as assigned.