What are the responsibilities and job description for the Select Home Health Liaison position at Fortis Health?
Overview
Select Hospice Services is a central Indiana, clinician based, locally owned and operated skilled home health care agency providing you with skilled nursing and therapy services. We are committed to improving your health and independence all while in the comforts of your home. Our highly trained clinicians are compassionate and dependable with a commitment to excellence that is second to none. “Select the best for your health!”
Responsibilities
- Establish, maintain, and develop strong relationships with identified customers
- Exhibit excellent sales and relationship-building skills to directly impact the growth of referrals.
- Apply discretionary and entrepreneurial effort to ensure maximizing your territory’s potential.
- Deliver appropriate and approved information and relevant messaging to target accounts.
- Achieve monthly admission targets as set by the company.
- Complete administrative duties as required.
- Help customers understand the value of the company’s products and services.
- Serve customers and meet their needs. Resolving complaints by investigating problems, developing solutions, and making recommendations.
- Service existing accounts and establish new accounts.
- Appropriately adjust sales techniques and content of presentations to match their audience and their specialties.
- Monitor competition by gathering current marketplace information.
- Recommend changes in products, services, and policies by evaluating results and competitive developments.
- Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networks.
- Work as a team and contribute to team efforts and goals.
- Complete assigned training on time.
- Perform other duties as assigned.
- Strong customer service focus and skill set.
- Proven ability to meet sales goals and targets.
- Excellent verbal and written communication skills, including presentation skills.
- Excellent negotiation skills and ability to close deals.
- Ability to manage territories.
- Identify and connect with prospects.
- Ability to act with integrity and professionalism.
- Thorough knowledge of the Home Health and/or Hospice industry.
- Proficiency with or the ability to quickly learn the organizations EMR and other computer systems.
Qualifications
- BA/BS University degree with a concentration in marketing, promotions, advertising sales, or business administration preferred
- Three to five years of industry sales experience
Fortis Health and our affiliated companies (Valeo Home Health and Hospice, Select Home Health & Hospice), are an equal employment opportunity agency. Our policy is to hire and promote for all jobs without regard to race, color, religion, national origin, sex, sexual preference, age, marital status, veteran, or physical or mental disability, or any other protected status under applicable laws, unrelated to ability perform the work required. Decisions on employment and promotion are based solely upon an individual’s qualifications, with reference to the skills and abilities of the position for which the individual is being considered. If you need assistance or an accommodation due to a disability you may contact is at feedback@fortishh.com
*By applying to this position you are acknowledging that you have received and read Fortis Health's EEO statement*
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