Leasing Consultant

Fortis Property Management Job Description

Job Title: Leasing Consultant

Weekly Hours: 40

Department: Operations

Prepared by: Human Resources

Reports to: Property Manager

Date: 01/13/2025

Position Overview:

Help people find their new homes! As a leasing consultant at Viera Aiken, your main focus is to lease apartments while achieving the highest effective rent level. Executing leases triggers our competitive commission and bonus structure. Most importantly, our property management philosophy is maintaining strong customer service and resident satisfaction, which starts with each and every leasing consultant on the Fortis team.

No experience with property or leasing? No problem. You have more skills than you know! We pride ourselves in utilizing diverse employment backgrounds to equip our team with as many perspectives as possible. Often, successful leasing agents were once successful waiters/waitresses, customer service representatives, floor workers at big box stores, and call center employees. Fortis is here to help you pursue your employment goals.

Why work for us?

Here, you don't work for us, you work with us. At Fortis, our success is the result of people like you filling out job applications like this. You are a Fortis team member from your first day in the office. We pride ourselves on employing thoughtful, innovative, and outgoing people, just like you.

And we put our money where our mouth is; we take care of our team. We maintain a competitive commission and bonus structure to recognize your hard work, we guarantee paid time off, and we provide employee rental discounts on our properties because we know that your family at home is and should be your first priority. We also promote internal advancement to further your life in our Fortis family because we believe that our leaders of tomorrow come from the workers of today.

Principal Duties and Responsibilities (Essential Functions**):

You assist in your community's goal to effectively and efficiently lease the property, while also promoting excellence in resident care and service. You work alongside a team of leasing agents in the office and maintenance technicians, groundskeepers, and a maintenance supervisor on your property, all under the direction of your property/community manager. There, your contribution to the team is specifically:

Marketing

• Show apartments
• Provide information to prospects via telephone and personal visits
• Accurately quote prices
• Follow up on all prospects
• Thorough knowledge of the immediate market and all comparable properties
• Thorough knowledge of the surrounding community
• Ensure all necessary application paperwork is obtained from prospects

Tenant Relation

• Provide superior customer service
• Collect money (deposits, rents, etc.)
• Prepare and review leases for accuracy
• Maintain effective and aggressive lease renewal program

Staff Relations and Administration

• Inspect apartments for readiness
• Adherence to and proper implementation of all Fortis Properties Management policies and procedures
• Distribute move-in packages
• Knowledge of and adherence to the following:
• Fair Housing policies and procedures
• ADA policies and procedures
• Other duties as needed or required

Experience

• Prior leasing/sales experience is preferred
• Special Skills
• Ability to successfully Interact with people
• Organizational skills
• Computer literate
• Strong Communication skills both oral and written
• Good decision-making ability
• Proficient sales skill
• Professional image