What are the responsibilities and job description for the Leasing Consultant position at Fortis Property Management?
Job Title: Leasing Consultant
Weekly Hours: 40
Department: Operations
Prepared by: Human Resources
Reports to: Leasing Manager
Date:4/23/2025
Position Overview:
Help people find their new homes! Your main focus as a leasing consultant here at * insert property name* is to lease apartments while achieving the highest effective rent level. Executing leases triggers our competitive commission and bonus structure. Most importantly, our property management philosophy is maintaining strong customer service and resident satisfaction, which starts with each and every leasing consultant on the Fortis team.
No experience with property or leasing? No problem. You have more skills than you know! We pride ourselves in utilizing diverse employment backgrounds to equip our team with as many different perspectives as possible. Often, successful leasing agents were once successful waiters/waitresses, customer service representatives, floor workers at big box stores, and call center employees. Fortis is here to help you pursue your employment goals.
Why work for us?
Here, you don't work for us, you work with us. At Fortis, our success is the result of people like you filling out job applications like this. From your first day in the office, you are a Fortis team member. We pride ourselves on employing thoughtful, innovative, and outgoing people, just like you.
And we put our money where our mouth is; we take care of our team. We maintain a competitive commission and bonus structure to recognize your hard work, we guarantee paid time off, and we provide employee rental discounts on our properties because we know that your family at home is and should be your first priority. We also promote internal advancement to further your life in our Fortis family because we believe that our leaders of tomorrow come from the workers of today.
Principal Duties and Responsibilities (Essential Functions**):
You assist in your community's goal to effectively and efficiently lease the property, while also promoting excellence in resident care and service. You work alongside a team of leasing agents in the office and maintenance technicians, groundskeepers, and a maintenance supervisor on your property, all under the direction of your property/community manager. There, your contribution to the team is specifically:
Marketing
Show apartments
Provide information to prospects via telephone and personal visits
Accurately quote prices
Follow up on all prospects
Thorough knowledge of the immediate market and all comparable properties
Thorough knowledge of the surrounding community
Ensure all necessary application paperwork is obtained from prospects
Tenant Relations
Provide superior customer service
Collect money (deposits, rents, etc.)
Prepare and review leases for accuracy
Maintain effective and aggressive lease renewal program
Staff Relations and Administration
Inspect apartments for readiness
Adherence to and proper implementation of all Fortis Properties Management policies and procedures
Distribute move-in packages
Knowledge of and adherence to the following:
- Fair Housing policies and procedures
- ADA policies and procedures
Other duties as needed or required
Experience
Prior leasing/sales experience is preferred
Special Skills
Ability to successfully Interact with people
Organizational skills
Computer literate
Strong Communication skills both orally and written
Good decision-making ability
Proficient sales skill
Professional image
