Maintenance Supervisor

Fortis Property Management Job Description

Job Title: Maintenance Supervisor

Weekly Hours: 40

Department: Maintenance

Prepared by: Human Resources

Reports to: Community Manager

Date: 3/03/2025

Pay rate: $26/hr to $28/hr plus bonus potential

Position Overview:

The Maintenance Supervisor is responsible for the total on-site maintenance of the assigned Community.

Why work for us?

Here, you don't work for us, you work with us. At Fortis, our success is the result of people like you filling out job applications like this. From your first day in the office, you are a Fortis team member. We pride ourselves on employing thoughtful, innovative, and outgoing people, just like you.

And we put our money where our mouth is; we take care of our team. We maintain a competitive commission and bonus structure to recognize your hard work, we guarantee paid time off, and we provide employee rental discounts on our properties because we know that your family at home is and should be your first priority. We also promote internal advancement to further your life in our Fortis family because we believe that our leaders of tomorrow come from the workers of today

Principal Duties and Responsibilities (Essential Functions**):

You work alongside a team of leasing agents in the office and maintenance technicians and groundskeepers. All under the direction of your property/community manager. There, your contribution to the team is specifically:

Under the direction of the Community Manager they are responsible for:

Financial

? Achieve budgeted maintenance expenses

? Assist in the achievement of the annual budget plan

? Make recommendations to the Community manager in regards to the purchasing of supplies and equipment

Facility Management

? Physical condition of the community, including the condition of vacation apartments

? Advise the Community Manager of maintenance problems and solutions

? Ensure all work orders are completed in a timely fashion

? Provide same day services on work orders

? Walk the community daily noting needed repairs

? Knowledge of all utility cut offs

? Establish and maintain preventive maintenance program

? Carefully monitor turnover trends

? Daily communication with the Community Manager to discuss progress, follow-up, or complications regarding maintenance activities

? Participate in the development and implementation of an ongoing property maintenance and improvement plan

? Produce timely turns on vacant units

? Assume emergency on-call duty status as scheduled by yourself and the manager

? Maintain maintenance shop

Tenant Relations

? Provide superior customer service

? Follow up on work orders to ensure the highest quality of customer satisfaction

? Risk Management adherence to ensure resident, associate, and visitor safety as well as property safety

Staff Relations and Administration

? Maintain a professional image and attitude and expect the same from all maintenance associates

? Adherence to and proper implementation of all Fortis Properties Management policies and procedures

? Assign daily work duties to service staff

? Schedule on call maintenance coverage, in partnership with the manager

? Knowledge of and adherence to the following:

• Fair Housing policies and procedures
• ADA, OSHA, and EPA policies and procedures

? Other duties as needed or required

Supervision Received:

The Maintenance Supervisor will report to the Community Manager and/or Assistant Manager.

Supervision Exercised:

The Maintenance Supervisor will oversee all on-site maintenance associates and all outside contractors employed by Fortis Property Management and who work at the community in a maintenance related capacity

Qualifications & Skills:

? Education

• High School graduate or equivalent
• Vocational/Technical school and/or college
• Continuing Education

? Experience

• 2-3 years prior property maintenance experience or related field
• 1 year supervisory experience

? Special Skills

• HVAC Certification
• General property operations
• Certification and/or proven aptitude in the repair of HVAC systems, appliances, plumbing, and electrical systems
• Pool care and/or CPO license where applicable
• Equipment/Irrigation and Electronic Access Gate repair
• Strong communication skills both orally and written
• Good decision making ability
• Professional image
• Leadership skills

This Property Management Company is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.