What are the responsibilities and job description for the Payment Solutions Specialist position at Fortis?
At Fortis, we lead the way in next-generation payment technologies and solutions. Our mission is to transform payments into a competitive advantage for our clients and partners, enabling businesses to reach uncharted growth and scale.
Jr. Customer Analysts play a crucial role in this journey, responsible for contacting business owners regarding our payment processing solutions and signing new accounts. The ideal candidate will have the ability to prospect, identify, and qualify leads while working in a fast-paced environment.
Key Responsibilities:
- Develop a list of prospects from resource materials or company records
- Enter sales lead information into CRM for appointments, proposals, and follow-ups
- Introduce Fortis Business Services to potential clients
- Build and cultivate prospect relationships by initiating communications and conducting follow-up communications
- Educate merchants and business owners on the payment processing industry
- Quote rates, fees, and prices about our services to prospective clients
- CLOSE SALES OF OUR PAYMENT PROCESSING SERVICE
Requirements:
Incentive-driven and sales motivated
Previous experience with customer service, sales, or other related fields
Ability to build rapport with clients
Excellent written and verbal communication skills
Positive demeanor and professional dress
Be strong and assertive with the ability to overcome objections
Goal-oriented
