Tournament Floorperson (Bell Gardens, CA)

Overview: Responsibilities:

• Generally responsible for starting tournament tables.
• Authorized to assign service personnel with the section.
• Greets customer in a friendly manner.
• Explains seating policy and provides brief instructions to customers as needed.
• Coordinates with Dealer Coordinator to start new tables.
• Consolidates tables as tables break down.
• Puts new decks of cards into tables and changes setups.
• Handles customer complaints and disputes in a tactful, cooperative manner.
• Responsible for knowing all Tournament Director's Association and Parkwest Bicycle Casino House Rules.
• Monitors player conduct. Takes appropriate action when necessary to ensure that players do not disrupt games or harass other players or the Dealer.
• Writes customer incident reports and notes team member misconduct.
• Reports any irregularities or suspicious activity concerning the integrity of the game to the Poker Lead Floor.
• Contributes to daily reports and control sheets.
• Other job-related duties as assigned.

Qualifications:

• High School Diploma or General Equivalency Diploma (GED) required.
• At least one (1) year experience as a Dealer and Assistant Floorperson.
• Previous supervisory experience preferred.
• Open availability to work any shift; Day, Swing or Graveyard, weekends and holidays.
• MUST BE 21 YEARS OLD!!!
• Must provide evidence of employment eligibility in the U.S.
• Must be able to pass a mandatory drug test, criminal background and credit check.

Physical and mental requirements

• Required to stand and walk short distances upwards of two or three hours at a time.
• Regularly required to see, talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception.
• Must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

• Team members may be exposed to smoking by customers in areas where smoking is permitted.
• The noise level in the work environment is usually moderate.

EEO Statement: Parkwest Casino is an equal opportunity employer. All employment decisions are made without regard to race (including hair texture and protective hair styles), color, religion, religious creed (including religious dress and religious grooming), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity (including transgender identity and transitioning), gender expression and sex stereotyping, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information (including genetic information), family care or medical leave status, military caregiver status, military status, veteran status, marital status, domestic partner status, sexual orientation, status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, engaging in protected communications regarding Team Member wages, requesting a reasonable accommodation on the basis of disability or bona fide religious belief or practice, or any other basis protected by local, state, or federal laws. Min: USD $16.50/Hr. Max: USD $16.50/Hr.