What are the responsibilities and job description for the Front Desk Receptionist position at Fortner Insurance Agency, Inc.?
Job Summary
We are seeking a friendly and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires a proactive individual with strong communication skills and the ability to multitask in a fast-paced environment.
Duties
- Greet and welcome guests in a professional manner, ensuring a positive first impression.
- Manage incoming calls using phone systems, directing inquiries to the appropriate personnel.
- Assist with customer support by addressing inquiries and resolving issues promptly.
- Accept and post payments from customers to appropriate companies.
- Maintain office supplies inventory and place orders as necessary.
- Utilize computer systems for scheduling appointments and managing office communications.
- Ensure the front desk area is tidy and presentable at all times.
- Perform additional administrative tasks as assigned by management.
Qualifications
- Previous experience in an office or receptionist role is preferred.
- Strong computer literacy with proficiency in Microsoft Office Suite and other office software.
- Excellent customer service skills with a friendly demeanor.
- Ability to handle phone systems efficiently and professionally.
- Strong organizational skills with attention to detail for clerical tasks.
- Ability to work independently as well as part of a team in a dynamic environment.
Join us as a Front Desk Receptionist where you can make a positive impact on our clients' experiences while developing your professional skills in a supportive environment!
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
