What are the responsibilities and job description for the Security Services Intern (IBM i) position at fortra?
Whether you’re an experienced professional or just getting started, your contributions matter at Fortra. For over 40 years, our employees have enjoyed rewarding careers that challenge them, support their growth, and inspire them to think and act boldly to make a real impact. If you’re passionate about tackling meaningful challenges alongside talented team members committed to helping each other succeed, all while having lots of fun, we want to hear from you. We offer competitive benefits and salaries, personal and professional development opportunities, flexibility, and much more!
At Fortra, we’re breaking the attack chain. Ready to join us?
This position is responsible for the installation and configuration of Fortra Security Services IBM i software for customers and assisting with the preparation of monthly security reports for those customers.
WHAT YOU'LL DO
- Assist clients with installation of security software on their IBM i systems.
- Guide customers through best practice processes to help ensure successful adoption of solution.
- Configure and document software settings and deployment architecture to meet Fortra and customer requirements.
- Resolve any identified issues or concerns related to the software implementation.
- Document and escalate complex issues to Support.
- Train end users, answer software questions, and provide training aids.
- Assist with the preparation of monthly security reports for Security Services customers.
- Other duties as assigned.
QUALIFICATIONS
- A four-year degree is preferred. Equivalent work experience and accreditations will be considered
- 1 years of experience working with IBM i operating system.
- 1 years of experience in information security, enterprise risk and compliance, etc.
- Applicable IT or security certifications not expected but an added benefit (e.g., CobiT, CRISC, CISA, CISM, CISSP, etc.).
- Confident and positive attitude in facing complex organizations and processes.
- Strong analytical and problem-solving skills with high attention to detail and quality.
- Self-starter with ability to work independently while communicating effectively to keep others informed.
- Effective interpersonal and professional communication skills, both verbal and written. Builds strong customer relationships through responsiveness and expertise.
- Strong presentation skills. Comfortable leading a small group through discovery workshops and training sessions.
- Strong organizational and time management skills.
- Ability to effectively handle multiple projects and responsibilities.
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As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, veteran or disability status.
