Sr. Manager, Security Operations

We are seeking an experienced and strategic Senior Manager of Managed Security Operations to lead and enhance our security operations capabilities. This role will oversee the day-to-day management of the Security Operations Center (SOC), ensuring the delivery of world-class managed security services. You will provide leadership to a team of security analysts and engineers, refine operational processes, and drive continuous improvement to meet client expectations and emerging threat landscapes.  

WHAT YOU'LL DO

• Lead the Managed Security Operations team, ensuring effective 24/7 monitoring, detection, response, and recovery from cybersecurity threats.  
• Oversee the Security Operations Center (SOC), ensuring operational excellence and adherence to established SLAs and KPIs.  
• Develop and implement strategies to enhance threat detection, incident response, and mitigation processes.  
• Collaborate with internal and external stakeholders to understand and address client-specific security needs and requirements.  
• Drive automation and optimization of SOC workflows to improve efficiency and reduce response times.  
• Ensure compliance with relevant cybersecurity standards and frameworks, such as NIST, ISO 27001, and SOC 2.  
• Manage and mentor a team of security analysts, engineers, and other SOC personnel, fostering a culture of growth, accountability, and excellence.  
• Conduct regular assessments of SOC tools and technologies to ensure they align with current and future needs.  
• Oversee the generation and delivery of detailed reports and metrics to demonstrate SOC performance and effectiveness to clients and leadership.  
• Act as an escalation point for high-priority incidents, providing guidance and leadership during critical events.  
• Stay informed of the latest cybersecurity trends, threats, and technologies, and apply this knowledge to improve operations.  

QUALIFICATIONS

• Bachelor’s degree in Cybersecurity, Information Technology, or a related field (Master’s degree preferred).  
• 8 years of experience in cybersecurity, with at least 3 years in a leadership role within a SOC or managed security environment.  
• Strong expertise in threat detection, incident response, and mitigation techniques.  
• Hands-on experience with SOC tools and technologies, such as SIEM platforms, EDR, and SOAR solutions.  
• In-depth understanding of cybersecurity frameworks and regulatory requirements (e.g., NIST CSF, ISO 27001, PCI DSS).  
• Exceptional leadership and team management skills, with a proven ability to build and develop high-performing teams.  
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions under pressure.  
• Excellent communication and presentation skills, with experience working with clients and executive leadership.  
• Certifications such as CISSP, CISM, or GIAC are strongly preferred.