What are the responsibilities and job description for the Customer Service Representative position at Fortress Bank?
We want to be an accessible, responsive and innovative bank for our customers. That means we strive to work with the greatest people, create the greatest culture, and aspire to be the bank of choice.
Our mission
Our mission is to empower fellow visionaries and change the world. We value our relationships first, with integrity, fairness, accountability and responsiveness.
Fortress Bank customers experience three unique advantages:
- Accessibility to banking experts
- Quick lending decisions and on-time closings
- Innovative products and financial solutions
Our culture
What’s it like to work at Fortress Bank? You’re surrounded by people who are innovative, creative and empowered to do what’s right for our customers – and they have fun doing it.
Employee perks
As a Fortress Bank employee, you’ll receive benefits that reflect our unique culture and commitment to a topnotch work environment.
Current openings
You have a passion for customers and a community mindset. You embrace the unexpected and are always ready to take a step beyond. Sound like you? Please consider applying for one of these positions:
Application Process:
If you are passionate about delivering exceptional service, building strong client relationships, and seeking new opportunities, we invite you to apply. Please submit your resume along with a cover letter giving us some insight into who you are and why you believe we would be a great fit to grow together.
Fortress Bank offers a competitive salary based on previous experience and benefits with this position. Candidates may apply at any of our branch locations or submit resumes to Human Resources, PO Box 507, LaHarpe, IL 61450 or email: moc.ssertrofknab@nospmohtd.
Equal Opportunity Employer M/F/D/V
- Full-Time Customer Service Representative – Hamilton, IL
Fortress Bank is seeking a full time CSR for its Carthage and LaHarpe, IL locations. This position’s duties are directly related to financial transactions and retail services.
Required Skills/Abilities:
- Candidate must be friendly, reliable, self-motivated, and willing to work as scheduled including Saturdays.
- Excellent customer service and math skills are required.
- Candidate must be able to perform in a highly interruptive environment.
