Banquet Server

Banquet Server

Job Description & Core Responsibilities

Position Summary:

The Banquet Serve is responsible for ensuring that all guests receive the highest level of service possible. The Server is responsible for the set-up and tear down of all functions and must always maintain an elevated level of professionalism. The Banquet Server will be expected to work as part of a team, communicate effectively with other team members, and ensure that all functions are completed in a timely and efficient manner.

Core Duties and Responsibilities:

The Banquet Team Member is responsible for the following duties:

• Set up banquet rooms according to guest specifications, including table placement, linens, chairs, and decorations as required.
• Ensure all required equipment, such as audiovisual and lighting systems, are functioning properly prior to function.
• Welcome guests in a professional and courteous manner, and ensure their needs are met throughout the function.
• Ensure all required equipment, such as audiovisual and lighting systems, are functioning properly prior to function.
• Serve food and beverages to guests in accordance with proper fine dining service procedures.
• Maintain the cleanliness and organization of banquet rooms, equipment, and supplies before, during, and after functions.
• Communicate with other team members to ensure effective teamwork and customer satisfaction.
• Respond to guest requests with promptness, accuracy, and a sense of urgency.
• Complete all related paperwork and documentation accurately and in a timely manner.
• Attend all required training and meetings to maintain an elevated level of service quality.
• Follow all safety procedures and guidelines for a safe working environment.
• Suggest and implement ideas to enhance guest experience and overall banquet service.

• Run food from the kitchen to the banquet service areas.
• Set up buffets with food presentation standards and practices in mind, ensuring safe food handling performance.
• Serve plated dinners to guests and respond to requests for beverages, appetizers, and other needs.
• Clean up venue after event ends and assist with inventory, food storage and other closeout tasks.
• Provide prompt and professional service during banquet meal functions.
• Be neat, well groomed, and in proper uniform.
• Complete all banquet server-side work.
• Perform other duties as assigned.

• Meets the company’s guest service standards.
• Demonstrates teamwork/gets along well with co-workers.
• Exceptionally reliable and dependable.
• Demonstrates effective communication skills.
• Follows company and departmental policies and procedures.
• Demonstrates a positive attitude.
• Responds well to constructive criticism.

Preferred Qualifications:

• Experience in waitressing and/or related experience of operation.
• Complete knowledge of all aspects of Food & Beverage operations.
• Strong verbal communication skills.
• Organizational skills.
• Works well under pressure.
• Customer service orientated.
• Friendly and outgoing.
• Must be flexible with schedule during busy banquet seasons.

Work Environment:

The work environment is fast-paced and requires overall good mental and physical health.

Physical Demands:

Preference: