What are the responsibilities and job description for the Cage Cashier (Full-Time) position at Fortune Bay Resort Casino?
CAGE CASHIER (Full-Time)
Job Description & Core Responsibilities
Department: Inventory Control
Reports To: Inventory Control Manager
FLSA Status: Non-Exempt
Pay Grade: Grade 3
Gaming Class: Compact/Gaming
Application Deadline: January 24th, 2025
Position Summary:
Core Duties and Responsibilities:
The Cage Cashier is responsible for the following duties:
- Provide quality guest service by being knowledgeable about the casino, being courteous, smiling, and providing prompt service.
- Provide personal contact with customers and employees with eye contact, knowing names, and being helpful.
- Provide change, redemption of coin, chips, and miscellaneous items for customers and employees.
- Prepare table fills and machine fills as needed to replenish the blackjack tables with chips and slot machines with coin.
- Verify and pay jackpots to techs for all winners on the slot machines.
- Maintain knowledge of coin counting and rolling machines for use when redeeming and rolling the coin that customers bring in.
- Troubleshoot problems with all machines and how to clean them for better operation.
- Follow all cash handling policies and maintain accuracy.
- Perform duties in an independent and efficient manner making the most effective use of time and resources.
- Ensure safety by using correct lifting procedures and keeping the work environment clean and comfortable.
- Follow all company policies and regulatory compliance standards.
- Legibly prepare necessary paperwork at the beginning and end of your shift.
- Maintain communication and attend all required meetings and trainings.
- Promote Wild Edge Club and encourage non-members to join.
- Be familiar with Wild Edge and promotional events and happenings.
- Maintain knowledge of SARC and Title 31 and the paperwork involved in reporting.
- Notify Inventory Control Manager of any problems which occur during your shift.
- Maintain a positive working relationship with employees and management.
- Perform other duties as assigned.
Competencies:
- Meets the company’s guest service standards.
- Demonstrates teamwork/gets along well with co-workers.
- Is reliable and dependable.
- Demonstrates strong communication skills.
- Follows company and departmental policies and procedures.
- Demonstrates a positive attitude.
- Responds well to constructive criticism.
Qualifications – Education and Experience:
Minimum Qualifications:
- Customer service oriented
- Friendly and outgoing personality
- Legible handwriting
- Basic math & computer skills
- Good organizational, communication, interpersonal, and listening skills
- Work well under stress
- Outgoing, flexible, cooperative
- Self-motivating, team player
Work Environment:
The work environment is fast-paced and requires overall good mental and physical health.
Physical Demands:
Job-specific abilities and requirements include:
Ability to stand and/or sit, extended periods of time.
Ability to lift up to 30 pounds.
Ability to perform repetitive motion from use of a computer.
Ability to crouch, and/or crawl, and/or kneel.
Preference:
