Events & Promotions Representative (Full-Time)

Job Description

Job Description

Events and Promotions Representative (Full-Time)

Job Description & Core Responsibilities

Department : Marketing

Reports To : Events and Promotions Manager

FLSA Status : Non-Exempt

Pay Grade : Grade 3

Starting Wage : $16.00 - $17.71

Gaming Class : Compact / Gaming

Application Deadline : February 6th, 2025

Position Summary :

The Events and Promotions Representative is responsible for leading customers through a variety of promotional events and creating engaging and effective campaigns. They collaborate with the Events and Promotions Manager, coordinate with other departments, and maintain a high level of professionalism and positivity. They exhibit problem-solving and conflict resolution skills, utilize active listening, and demonstrate creativity and innovation in enhancing the customer experience. The Events and Promotions Representative must stay updated on industry trends and collaborate with the Marketing Team to create exciting marketing materials. They promote events and promotions in a highly enthusiastic manner and work flexible hours as required.

Core Duties and Responsibilities :

The Promotions Assistant is responsible for the following duties :

• Collaborate with the Events and Promotions Manager in the creation and implementation of engaging and effective promotional campaigns for the casino.
• Coordinate with other departments and provide timely updates about the scheduled events and promotions to ensure smooth execution.
• Uphold high standards of professionalism and a positive attitude at all times, whether working with customers, vendors, or the public.
• Exhibit excellent problem-solving and conflict resolution skills to manage any issues or challenges that may arise during events and promotions.
• Utilize active listening skills to gather feedback and suggestions from guests and provide valuable insights to the Marketing Team.
• Demonstrate creativity and innovation in developing new concepts and strategies to enhance the customer experience and deliver exceptional entertainment.
• Maintain and apply knowledge of industry trends and competitors’ activities and make recommendations for improvements and enhancements where necessary.
• Collaborate with the Marketing Team in the preparation of exciting marketing materials, including flyers, brochures, and digital media content.
• Promote events and promotions in a highly engaging and enthusiastic manner to entice customers and increase participation.
• Work flexible hours and adapt to changing schedules, including evenings, weekends and holidays as required.
• Perform other duties as assigned by Director of Marketing or Events and Promotions Manager.

Competencies :

Qualifications – Education and Experience :

Minimum Qualifications :

Preferred qualifications for a Casino Promotions Team Member :

Work Environment :

The work environment is fast-paced and requires overall good mental and physical health.

Physical Demands :

Job-specific abilities and requirements include :

Ability to stand, sit, and walk for extended periods of time.

Ability to lift up to 50 pounds.

Ability to climb ladders.

Ability to perform repetitive motion from use of a computer.

20 / 20 vision with or without corrective lenses.

Ability to crouch, and / or crawl, and / or kneel.

Ability to tolerate various scents, noises, and bright lights.

Preference :

It is the policy of the Bois Forte Band, pursuant to tribal and federal law, to give preference to qualified Native Americans in hiring, promotion, and departmental transfers. Preference will be extended to members of the Bois Forte Band, members of other federally recognized tribes and to status Natives born in Canada.

Confidentiality :

Employees shall not, at any time or in any manner, outside the course of performing his / her duties, either directly or indirectly, disclose or communicate to any person, firm or corporation in any manner whatsoever, any information concerning matters affecting or relating to the business of Fortune Bay Resort Casino. This includes, but is not limited to, confidential personnel and customer information, company or department operations and plans, financial data, procedures and processes, or other information without regard to the matters being deemed confidential, material or important.

Ethics Code :

I understand that I must comply with the Bois Forte Code of Ethics and will not offer, solicit or otherwise enter into any agreement or transaction for personal benefit with any vendor or potential vendor. I acknowledge and understand that there can be no real or perceived conflict of interest between myself and vendors or potential vendors and that my actions are reflections of my responsibility to uphold the integrity of gaming and employment with the Bois Forte Reservation Tribal Council and Fortune Bay Resort Casino.

Salary : $16 - $18