What are the responsibilities and job description for the Security Officer position at Fortune Bay Resort Casino?
Security Officer
Job Description & Core Responsibilities
Department: Security
Reports To: Security Shift Supervisor/Security Manager
FLSA Status: Non-Exempt
Pay Grade: Grade 5
Hourly rate: $16.10 - $19.91
Gaming Class: Compact/Gaming
Application Deadline: March 26, 2025
Position Summary:
The Security Officer, through observation, patrol, and customer/employee relations, is responsible to provide and maintain a safe environment for customers, employees, and casino assets to prevent loss of profit due to fire, theft, vandalism, embezzlement, and other forms of crime. A Security Officer should have the ability to work with the public, supervise areas and groups of people, and be responsible and effective in emergency situations.
Core Duties and Responsibilities:
The Security Officer is responsible for the following duties:
- Responsible for patrolling parking lots, and ensuring outside buildings are secure.
- Monitor parking and traffic control, and main entrance.
- Provide security for special functions.
- Conduct door counts and building patrols.
- Assist customers and employees, while providing positive customer interaction.
- Prevent underage and undesirable customers from entering.
- Patrol gaming areas, and monitor emergency exits and customers/employees.
- Provide personnel escorts to and from the vault area.
- Report and assist in all emergency medical situations.
- Escort ejected/evicted customers off casino property.
- Check fire extinguishers, and for fire or safety hazards, as well as all restricted access areas.
- Secure doors within facility.
- Direct customers to people who can assist them when they have problems.
- Provide escorts to sensitive areas.
- Adhere to Security policies and procedures.
- Prepare necessary logs and reports.
- May provide secure transportation for employees in certain circumstances.
- Adhere to two-way radio usage procedures.
- Perform other duties as assigned.
Competencies:
Security Officers are expected to display the following competencies:
- Meets the company’s guest service standards.
- Demonstrates teamwork/gets along well with co-workers.
- Is reliable and dependable.
- Demonstrates strong communication skills.
- Follows company and departmental policies and procedures.
- Demonstrates a positive attitude.
- Responds well to constructive criticism.
Qualifications – Education and Experience:
Minimum Qualifications:
The Security Officer must have a High School diploma or general education degree (GED).
Incumbent must obtain CPR Certification within one year of employment.
Must become Tips Certified within one year of employment.
Must have computer typing skills.
Must have the ability to tolerate various scents, noises, and bright lights.
Must have the ability to tolerate various scents, noises, and bright lights.
Preferred Qualifications:
- Prior experience preferred but not necessary.
- Ability to drive with a valid driver’s license
Work Environment:
- The work environment is fast-paced and requires overall good mental and physical health.
Physical Demands:
Job-specific abilities and requirements include:
- Ability to stand for long periods of time
- Ability to lift to 50 pounds.
- Ability to endure harsh weather conditions.
Preference:
It is the policy of the Bois Forte Band, pursuant to tribal and federal law, to give preference to qualified Native Americans in hiring, promotion, and departmental transfers. Preference will be extended to members of the Bois Forte Band, members of other federally recognized tribes and to status Natives born in Canada.
Confidentiality:
Employees shall not, at any time or in any manner, outside the course of performing his/her duties, either directly or indirectly, disclose or communicate to any person, firm or corporation in any manner whatsoever, any information concerning matters affecting or relating to the business of Fortune Bay Resort Casino. This includes, but is not limited to, confidential personnel and customer information, company or department operations and plans, financial data, procedures and processes, or other information without regard to the matters being deemed confidential, material or important.
Ethics Code:
I understand that I must comply with the Bois Forte Code of Ethics and will not offer, solicit or otherwise enter into any agreement or transaction for personal benefit with any vendor or potential vendor. I acknowledge and understand that there can be no real or perceived conflict of interest between myself and vendors or potential vendors and that my actions are reflections of my responsibility to uphold the integrity of gaming and employment with the Bois Forte Reservation Tribal Council and Fortune Bay Resort Casino.
Salary : $16 - $20
