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Vault/Cage Manager

Fortune Bay Resort Casino
Tower, MN Full Time
POSTED ON 1/17/2025
AVAILABLE BEFORE 3/16/2025

VAULT/CAGE MANAGER

Job Description & Core Responsibilities


Department: INVENTORY CONTROL
Reports To: DIRECTOR OF FINANCE
FLSA Status: Exempt
Pay Grade: Grade 5
Starting Wage: $57,972.06 - $86,958.09
Gaming Class: Compact/Gaming
Application Deadline: January 28th, 2025


Position Summary:

The Vault/Cage Manager is responsible for the day-to-day management of all cashier stations and vault operations, ensuring patrons enjoy excellence in service. The Vault/Cage Manager ensures compliance with all applicable laws, codes, and regulations, as well as provides effective leadership and supervision to all department staff to ensure the Company’s standards of customer service are reinforced and executed.


Core Duties and Responsibilities:

The Vault/Cage Manager is responsible for the following duties:

  • Provide quality annual job evaluations to department staff and establish goals.
  • Monitor employee progress, while providing counseling as needed.
  • Establish and update department Job Descriptions.
  • Establish and update department policies and procedures and SOP’s.
  • Provide personal development and leadership to department, be a role model.
  • Acknowledge good employees.
  • Track attendance of cage and vault personnel.
  • Administer progressive discipline as necessary.
  • Ensure effective communication and listen to employee input/suggestions.
  • Develop schedules to ensure adequate staffing levels.
  • Send employees home or call someone in as needed.
  • Perform administrative paperwork as required for annual evaluations, employee transfers, terminations, or layoffs.
  • Review applicants and conduct interviews for vacant positions in the department.
  • Schedule and facilitate staff meetings.
  • Attend required meetings and trainings.
  • Train new employees, identify training needs, and ensure employees understand department procedures.
  • Maximize revenues, develop budgets, and control inventories.
  • Get approval and signature of CEO/GM for all contracts, and file in Accounting Department.
  • Perform other duties as assigned.

Competencies:

  • Meets the company’s guest service standards.
  • Demonstrates teamwork/gets along well with co-workers.
  • Is reliable and dependable.
  • Demonstrates strong communication skills.
  • Follows company and departmental policies and procedures.
  • Demonstrates a positive attitude.
  • Responds well to constructive criticism.
  • Demonstrates expertise in his/her field.
  • Demonstrates competence in fulfilling the duties outlined in his/her job description.
  • Demonstrates a willingness to learn and accept new challenges.
  • Projects a professional image.
  • Demonstrates a high level of integrity.
  • Holds him/her staff accountable.
  • Fosters a healthy work environment in his/her department.
  • Demonstrates effective problem-solving skills.
  • Effectively executes plans and follows through on commitments.
  • Demonstrates self-awareness.
  • Demonstrates emotional intelligence.


Qualifications – Education and Experience:


Minimum Qualifications:

The Vault/Cage Manager should have a four-year degree in Accounting, Business Management, or a related degree, or at least two years of management or supervisory experience. A combination of education and experience may be considered.


  • Good organizational, communication, listening, and interpersonal skills.
  • Knowledge of Title 31 compliance.
  • Good math and basic computer skills.
  • Must work well under pressure.
  • Self-motivated, responsible, flexible, and a team player.

Work Environment:

The work environment is fast-paced and requires overall good mental and physical health.

Physical Demands:

Job-specific abilities and requirements include:

Ability to stand and/or sit for extended periods of time.
Ability to drive with a valid driver’s license.
Ability to perform repetitive motion from use of a computer.
Ability to tolerate various scents, noises, and bright lights.

Preference:

It is the policy of the Bois Forte Band, pursuant to tribal and federal law, to give preference to qualified Native Americans in hiring, promotion, and departmental transfers. Preference will be extended to members of the Bois Forte Band, members of other federally recognized tribes and to status Natives born in Canada.


Confidentiality:

Employees shall not, at any time or in any manner, outside the course of performing his/her duties, either directly or indirectly, disclose or communicate to any person, firm or corporation in any manner whatsoever, any information concerning matters affecting or relating to the business of Fortune Bay Resort Casino. This includes, but is not limited to, confidential personnel and customer information, company or department operations and plans, financial data, procedures and processes, or other information without regard to the matters being deemed confidential, material or important.

Ethics Code:
I understand that I must comply with the Bois Forte Code of Ethics and will not offer, solicit or otherwise enter into any agreement or transaction for personal benefit with any vendor or potential vendor. I acknowledge and understand that there can be no real or perceived conflict of interest between myself and vendors or potential vendors and that my actions are reflections of my responsibility to uphold the integrity of gaming and employment with the Bois Forte Reservation Tribal Council and Fortune Bay Resort Casino.

Salary : $57,972 - $86,958

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