Claims Specialist

The Claims Analyst will be responsible for processing negotiating, and settling product liability claims for FBIN products globally. This role is eligible for a hybrid schedule, reporting to our office in Deerfield, IL. RESPONSIBLIITIES: Independently manage assigned claims throughout the claim lifecycle Evaluate claims for validity and proper valuation Collaborate with technical experts to execute product testing Validate cause of claim against known or unknown defects and review findings with FBIN technical experts Open VOC or CAPA requests as necessary Develop strategies to manage claims to an appropriate and timely resolution Negotiate claim settlements up to designated authority level Close and process claims in a timely fashion Receive claims through various channels including phone, email, mail, worklist or the contact center Open claims by creating tickets within the claims management system while ensuring accurate and detailed documentation Communicate with claimants to gather information including photographs, statements, and evidence Regularly communicate with external stakeholders including insurers, attorneys, sales reps, builders, plumbers, retailers, wholesalers, and consumers Receive, process, and store evidence Support team and cross functional projects and continuous improvement efforts Monitor claim trends to mitigate future risk Qualifications 5+ years of experience in claims management Excellent written and verbal communication skills for interacting with all levels of staff, customers, suppliers, and operations Proficient in processing and communication tools: SAP, Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, Teams, and internet navigation Ability to manage multiple tasks and priorities in fast paced, changing environment Ability to travel up to 10% PREFERRED QUALIFICATIONS: Bachelor’s Degree

Salary : $45,000 - $77,000