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Claims Specialist

Fortune Brands
Deerfield, WI Full Time
POSTED ON 3/9/2025
AVAILABLE BEFORE 6/9/2025

The Claims Analyst will be responsible for processing negotiating and settling product liability claims for FBIN products globally.

This role is eligible for a hybrid schedule reporting to our office in Deerfield IL.

RESPONSIBLIITIES :

  • Independently manage assigned claims throughout the claim lifecycle
  • Evaluate claims for validity and proper valuation
  • Collaborate with technical experts to execute product testing
  • Validate cause of claim against known or unknown defects and review findings with FBIN technical experts
  • Open VOC or CAPA requests as necessary
  • Develop strategies to manage claims to an appropriate and timely resolution
  • Negotiate claim settlements up to designated authority level
  • Close and process claims in a timely fashion
  • Receive claims through various channels including phone email mail worklist or the contact center
  • Open claims by creating tickets within the claims management system while ensuring accurate and detailed documentation
  • Communicate with claimants to gather information including photographs statements and evidence
  • Regularly communicate with external stakeholders including insurers attorneys sales reps builders plumbers retailers wholesalers and consumers
  • Receive process and store evidence
  • Support team and cross functional projects and continuous improvement efforts
  • Monitor claim trends to mitigate future risk

Qualifications :

  • 5 years of experience in claims management
  • Excellent written and verbal communication skills for interacting with all levels of staff customers suppliers and operations
  • Proficient in processing and communication tools : SAP Microsoft Word Excel Outlook PowerPoint SharePoint Teams and internet navigation
  • Ability to manage multiple tasks and priorities in fast paced changing environment
  • Ability to travel up to 10%
  • PREFERRED QUALIFICATIONS :

    Bachelors Degree

    Additional Information :

    Fortune Brands believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is Hiring Pay Range : $45000 USD $77000 USD. Please note that actual salaries may vary within the range or be above or below the range based on factors including but not limited to education training experience professional achievement business need and location. In addition to base salary employees will participate in either an annual bonus plan based on company and individual performance or a rolebased sales incentive plan.

    At Fortune Brands we support the overall health and wellness of our associates by offering comprehensive competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates unique needs. This includes robust health plans a marketleading 401(k) program with a company contribution product discounts flexible time off benefits (including halfday summer Fridays per policy) inclusive fertility / adoption benefits and more. We offer numerous Employee Resource Groups to support inclusivity and our associates feeling of belonging at work.

    Fortune Brands is a brand innovation and channel leader focused on exciting supercharged categories in the home products security and commercial building markets. Our portfolio of brands includes Moen House of Rohl Aqualisa SpringWell ThermaTru Larson Fiberon Master Lock SentrySafe and Yale residential.

    Fortune Brands is headquartered in Deerfield Illinois and trades on the NYSE as FBIN

    Equal Employment Opportunity :

    FBIN is an equal employment opportunity employer and does not discriminate against any applicant based on race color religion sex gender identity or expression national origin ancestry age disability marital status protected veteran status sexual orientation genetic history or information or any other legally protected characteristic.

    We are committed to a diverse and inclusive workplace and encourage applicants from all backgrounds to apply. To support our efforts we invite you to voluntarily share your gender ethnicity and veteran status. This information is confidential and helps us ensure an inclusive hiring process and improve our diversity initiatives.

    Reasonable Accommodations :

    FBIN is committed to working with and providing reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application or interview process please contact us at and let us know the nature of your request along with your contact information. Resumes submitted to this email address will not be responded to.

    Remote Work : Employment Type :

    Fulltime

    Key Skills

    Corporate Paralegal,Baan,IT Sales and Marketing,Civil Quality Control,Activex,Jboss

    Experience : years

    Vacancy : 1

    Salary : $45,000 - $77,000

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