What are the responsibilities and job description for the L2 production support position at Fortune Global Solutions, LLC?
Job Details
L2 PROD Support:
Location: Charlotte or Chandler Onsite 3 days a week
Duration: 1 year
Number of roles: 2
Technical Skills: Java MS, .NET Core, SQL PySpark
Primary responsibility:
L2 production support Application support should be technical in Java & .Net
Strong SQL skills able to look into d/b issues
Triages, alerts , monitoring, performance optimization
Create application monitoring scripts and automate alerts that can inform of problems in logs files
Point of escalation accountable for diagnosing and resolving customer impacting issues.
24x7 on call support of applications on a rotating basis and participate in resolution of escalated incidents.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
