What are the responsibilities and job description for the Director Of Operations position at Fortune Transportation?
Director of Operations Job Posting
Are you an energetic transportation professional looking to take make a difference at Fortune Transportation? We're experts in delivering reliable and cost-effective over-the-road trucking services, offering both regional and local routes to meet our customers' needs.
If operations, efficiency, and leadership are your passions, and you thrive in a dynamic, fast-paced environment, then please consider this opportunity.
At Fortune, we believe that work should be both productive and enjoyable. If you can keep up with our energetic pace and contribute to a fun and focused workplace, we invite you to join our team!
To apply - you must go to the application link provided.
Tasks the Position Will Perform:
- Provide leadership and oversight to Traffic, acting as the General in the Traffic Room.
- Gain and share excellent knowledge of our customers' needs and ensure those needs are met in alignment with Fortune’s needs.
- Lead and facilitate the highest level of customer relationships.
- Monitor revenue and mileage goals weekly.
- Be aware of all service failures and guide the team through mitigations and corrections.
- Coordinate with safety, maintenance, accounting, HR, and payroll to maintain company expectations throughout departments.
- Mentor and teach managers to drive improvement and accountability with driver performance.
- Facilitate solutions to the team, our customers, and our drivers.
Skills the Candidate Must Have:
- Strong Communication Skills: The ability to build relationships with customers, drivers, and team members, quickly read situations, and respond appropriately to everyone’s needs.
- Attention to Detail: The ability to read KPI and metric reports, identify trends and potential data issues, and ensure consistent and accurate data flow.
- Planning/HOS Expertise: The ability to identify problems with freight planning in advance, communicate with all relevant parties, and make decisions that prioritize outcomes.
- Adaptability: The ability to quickly adapt to changes, make new decisions, and effectively communicate reasons behind those changes.
- Leadership: The ability to provide leadership and mentorship to the team, fostering a positive office culture and morale.
- Problem-Solving Skills: The ability to identify problems and bring solutions to those problems.
Outcomes Someone in the Position Will Achieve:
- Maintain a positive team environment and provide leadership and mentorship to the team.
- Ensure customer needs are met in alignment with Fortune’s goals.
- Achieve revenue and mileage goals weekly.
- Improve customer relationships, scorecards, performance, and expectations.
- Identify and address deficiencies and capitalize on opportunities in customer freight.
- Ensure accountability and continuous improvement in driver performance.
Benefits the Position Offers:
- Competitive pay structure and significant bonus incentives
- Matching Savings program
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
How to Apply:
To apply - you must go to the application link provided.
Job Type: Full-time
Pay: $80,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $80,000 - $100,000