Department Lead - The Outpost (part-time, non-CSULB student)

Job Summary:

Under the direction of the Dining Manager, the Lead is responsible for ensuring proper services and handling procedures of food products, training and leading staff.

Essential Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Makes sure the dining location is prepared for each shift; front and back of the house.
• Training and supervising student staff in proper health and safety procedures.
• Understanding policies to be used in fielding suggestions and complaints from customers and subordinates.
• Following weekly preventative maintenance of service equipment.
• Assists manager with ordering supplies, placing vendor orders and inventory control.
• Responsible for the safeguard of cash, inventory and company equipment, including handling the cash deposits for the department.
• Responsible for opening and closing duties for the dining location.
• Responsible for the overall direction, coordination and evaluation of this unit, including interviewing, hiring, training, supervising, performance appraisals, disciplinary actions, problem solving and planning, assigning and directing work.
• Ensures compliance with all health and safety regulations of the Health Department and OSHA.
• Performs other duties as assigned, which are reasonably within the scope of the job.

Supervisory Responsibilities:

This position supervises and renders guidance to all staff within their department, under their immediate direction, including interns.  Carries out supervisory responsibilities in accordance with the 49er Shops, Inc. policies and procedures.

Qualifications:

The requirements listed below are representative of the knowledge, skill, and/or ability required.

• High School Diploma or GED required; Associate degree or higher preferred.
• 1-2 years of experience in a related field is preferred.
• Must have basic knowledge of PC and Microsoft Office Word, Excel and Outlook.
• Additional responsibilities may include driving company vehicles.  Employee must have a valid CA driver’s license, maintain a clean driving record and attend the Driver Safety training course.
• Manager Serve Safe certification OR the ability to obtain the Manager Serve Safe within the first 30 days of employment.
• Ability to effectively communicate in English both written and oral form.
• Must have excellent communication and interpersonal skills and must be customer service oriented.
• Ability to follow written and verbal instructions regarding safety procedures.
• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
• Good communication and leadership skills.
• Develop and maintain effective working relationships at all times and demonstrating cooperative behavior with a diverse population of staff, students, and co-workers.
• Satisfactory completion of a background check (including a criminal records check) is required for employment. 49er Shop will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current 49er Shop employee who was conditionally offered the position.

Background Check:

A background check (including criminal records) must be completed satisfactorily before any candidate can be offered a position with the 49er Shops at the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position.

Physical Demands:

The employee must frequently be able to stand and exert well-paced mobility throughout the entire shift.  The employee must be able to frequently use fingers and hands to handle serving equipment, such as plates, tongs, spoons, ladles, etc. The employee must frequently be able to lift and/or move a minimum of 25 pounds. There will be long periods of time standing on their feet and moving around and the employee will be occasionally required to sit, climb, balance, bend at the waist, push or pull, reach above shoulder level, stoop, and kneel. The employee must comply with the University’s rules and regulations as well as the 49er Shops, Inc.

Work Environment:

The employee is occasionally in an office setting and regularly in a traditional dining services and kitchen environment that is frequently busy, has tight work-space, and extreme temperatures ranging from climate-controlled in the office and dining room, to humid/hot climate in the kitchen area.   The noise level in the work environment is moderate to loud.  The employee is regularly susceptible to oven, grill, knives, and other cutlery utensils and has limited exposure to chemicals.