Functional Medicine Health Coach

Forum Health is a nationwide network of medical providers and practices specializing in functional medicine. We are looking for a functional medicine Health Coach to join our team In Coppell TX, This is a in office position working Part Time.

The Health Coach is a key role of Forum Health and is responsible for assisting and educating patients about their health and/or chronic issues. As a Health Coach, you will use your talents to help current patients and introduce new patients on how they can take care of their healthcare by gaining a partner for their wellness journey.

Requirements Education/Experience

Requirements include a bachelor's degree in business or healthcare or, in lieu of a degree, relevant work experience, three years of health coaching experience, a strong understanding of the functional medicine view of health concerns and able to credibly advise patients, a high level of ownership, is a good listener and persuasive, has strong written and verbal communication skills, is able to establish a relationship with a variety of individuals, and has exceptional organizational skills and follow-through on tasks. This role also requires a health coaching certification from an accredited health coaching school with a robust program (i.e. Institute for Functional Medicine, Nutritional Therapy Association); Registered Dietitian; CHES. Preference will go to candidates with over four years of experience coaching clients one on one to meet their health goals, experience with Electronic Medical Records or Electronic Health Records and medical office experience.

Duties and responsibilities include the following. Other duties may be assigned.

• New client consultations and follow-ups.
• Follow-up emails with summary and recommendations after each client session.
• Educate clients about their health/chronic illnesses in a non-academic manner.
• Diligently track your clients’ progress. Provide ongoing feedback, advice, and encouragement. Constantly problem-solve with your clients if things seem to not be working.
• Manage a panel of clients seeking to lose weight, eat better, get more active, prevent/manage chronic illnesses.
• Communicate with your clients through video calls, in-person meetings, telephone and electronic messaging.
• Ensures patient Electronic Medical Records (EMR) and correspondence are accurate and up-to-date in the EMR system and makes updates as needed and appropriate.
• Answers phone calls and emails relaying information and requests accurately and delivering messages as needed.
• Schedules, reschedules and cancels patient appointments.
• Provides support to providers and assists other medical staff as needed.
• Provides supplement and nutraceutical information to patients and answers questions as needed.
• Assists the health coach team in responding to marketing inquiries.
• Drive process improvement in the optimization of workflows or the development of new tools, training, or services to meet the needs of the patient experience.
• Respects patient confidentiality with a thorough understanding of the HIPAA/HITECH laws.
• Work in an evolving environment and be able to easily pivot as priorities shift.
• Travel as needed to meet business objectives (estimated travel up to 5%).