OS&D Clerk

Job Description

Position: OS&D Clerk

Schedule: Monday-Friday 8am- 5pm

Compensation: $21.73 per hour

Job Description

Forward Air is seeking capable and career-oriented individuals to work as an OS&D Clerk. Our coordinators are responsible for handling all freight and shipping related tasks for shipments from our warehouse. This person would be working daily with our customers, vendors and freight carriers and handling overages, shortages and damages (OS&D).

Core Responsibilities & Duties

• Maintain excellent communication with customers
• Inventory and process OS&D
• Work closely with the Tracing Department to resolve traces they may have.
• Work with the Claims Department to prevent potential claims for lost freight.
• Maintain a clean and safe working environment
• Other duties as assigned
  
  

Qualifications

• Excellent communication and problem solving skills
• Strong team player that thrives in a fast-paced environment
• Forklift and general freight handling knowledge is a plus
• General computer skills - Microsoft Office, Outlook, AS400
• Must be 18 or older
  
  

Skills

• The ideal candidate will possess a “can do” attitude with a “will do” work ethic
• Must have the ability to work in a fast-paced environment
• Strong verbal and written communication skills
• Experience with AS400 operating systems is a plus
• Transportation industry knowledge and experience is a plus
• Computer skills, including MS Office/Excel, AS400 functions: air-bills, manifest, customer, customer service, reports, etc.
  
  

Forward Air is an Equal Opportunity employer.

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About Us

Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated “time-definite” basis, delivering cargo at a specific time, but under less time-sensitive situations – supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete® Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base.

Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry.

Ranked 3rd in Newsweeks 2022 " Americas Most Trustworthy Companies " publication