What are the responsibilities and job description for the Manager, Billing position at Forward Air?
Job Description :
The Manager, Billing is responsible for managing all accounts receivable in customer accounts and credit and collections personnel. This person will work under the direction of the Director of Revenue and Receivable Accounting and will supervise all staff members to ensure that all tasks are completed in a timely and accurate manner.
Core Responsibilities & Duties :
- Establish policies and procedures with input from the Director of Revenue and Receivable Accounting and the Controller and ensure compliance by the appropriate staff
- Mentor and manage direct reports. Responsible for interviewing, hiring, training, coordinating / assigning tasks, performing annual evaluations, etc.
- Ensure accurate and timely billing
- Analyze new customers’ needs and implement processes as needed
- Set up new customers and communicate new processes to the field and billing staff as needed
- Analyze and update monthly accounting reports as needed, unbilled reports and revenue reports
- Monitor weekly billing progress
- Collaborate with the Collections manager to address problem accounts to address Billing issues
- Work closely with the IT department to develop new systems and processes
- Other duties as assigned
Qualifications :
Skills :
Forward Air is an Equal Opportunity employer.
