What are the responsibilities and job description for the Material Handling Agent position at Forward Air?
Position : Material Handling Agent
Available Schedule : Monday through Friday 9 : 30 AM - 6 : 00 PM, some Saturdays
Compensation : $19.00 per hour
The Material Handling Agent is responsible for processing, verifying, and shipping materials while maintaining inventory accuracy using warehouse management software. Key duties include loading and unloading freight, conducting cycle counts, labeling shipments, and ensuring compliance with safety and reporting procedures.
Core Responsibilities & Duties :
Process all aspects of materials using warehouse inventory software
Label and ship orders according to established procedures for each customer
Accurately pick and weigh all shipments
Inspect freight and follow appropriate reporting procedures
Assist with inventory and cycle counts
Rotate and re-stock shelves according to inventory procedures
Verify all inbound and outbound materials
Provide prompt and accurate customer service
Arrange and maintain filing and recording systems
Document monthly activities for period end reporting
Safely load and unload trailers by utilizing equipment such as hand trucks / pallet jacks and forklifts
Shrink wrap freight pallets
Maintain a clean and safe working environment
Other duties as assigned
Job Requirements & Qualifications :
High school diploma or GED equivalent
Minimum of 2 years' experience of general warehouse knowledge
Excellent customer service skills
Excellent verbal and written communication
Computer skills, including Microsoft Office products including Word, Excel, Outlook, etc.
Warehouse Oracle Database Experience is a plus
Must be able to frequently lift and / or move up to fifty (50) pounds
Forklift Certification preferred
Ability to work under minimal supervision
Ability to establish and maintain effective working relationships with employees and managers
What We Offer :
Competitive base salary
Paid time off within the first year of employment, sick time and holidays
Company provided life insurance
Health, vision, and dental insurance options
Commuter benefit plan
Optional supplemental life insurance
401(k)
Wellness program
A great place to work with a terrific culture
About Us
Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated “time-definite” basis, delivering cargo at a specific time, but under less time-sensitive situations – supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger / cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete® Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base.
Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry.
Ranked 3rd in Newsweeks 2022 "Americas Most Trustworthy Companies () " publication
About the Team
Salary : $19
