What are the responsibilities and job description for the Operations Manager position at Forward Logistics, Inc.?
JOIN THE FORWARD FAMILY
Forward is small in size but big in mind. Everyone here can be innovators that bring in new ideas and explore where the potential exists for the meaningful reform.
WHAT DO WE DO?
Forward Logistics is an intrastate and interstate motor carrier specializing in Loose Cargo Load (LCL), Full Container Load (FCL), Full Trailer Load (FTL), oversized cargo, and special project cargo delivery. In human words, we move cargo from point A to point B on the road with a truck.
ARE YOU ONE OF US?
This position has overall responsibility for overseeing the Operations Team and any operational issues arised.
Requirements:
- Oversee delivery arrangements and transportation routes.
- Maintain fleet equipment to operate within guidelines.
- Review escalated discrepancies and issues in daily operations.
- Manage Operations Team to achieve goal requirements.
- Manage disciplinary actions within Operations Team.
- Communicate with other managers on interdepartmental issues.
- Cover daily operational tasks when short-staffed/ needed.
- Collaborate with various team members to ensure customers’ satisfaction as top priority.
- Implement, promote, and adhere to company policies and procedures.
- Assume other responsibilities as assigned.
Qualifications:
- Minimum two years of experience in managing trucking/warehouse operations.
- Working knowledge of warehouse/trucking equipment.
- Experience with Transportation/Warehouse Management Systems.
- Availability to travel for company meetings and training if needed.
- Team leadership and project management experience.
- Excellent talent management, team building, and crisis management skills.
- Strong organizational and analytical skills.
- Strong ability to multi-task and to prioritize in a fast paced environment.
- Proficient computer skills and professional e-mail etiquette.
- Availability to work extended hours as needed by customer/shipment.
- Bachelor’s degree required.
FORWARD TOGETHER
Forward Logistics is an employee forward company. We know that life comes first and want you to take the time you need with our flexible paid time off program. We offer health and dental insurance, 401K, career advancement, and more.
We hope one day we will tell you, “Welcome to the Forward family!” We mean it. Contact us if you have any questions or if you are ready to join us. Together, let's go forward.
Job Type: Full-time
Pay: From $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Paid time off
- Parental leave
Schedule:
- 10 hour shift
- Monday to Friday
- Weekends as needed
Experience:
- trucking dispatch: 1 year (Required)
- Transportation management: 2 years (Required)
Work Location: In person
Salary : $1,000 - $70,000