What are the responsibilities and job description for the Merchandise Internship position at Forward Madison FC?
Responsibilities:
• Ensure customers receive the highest level of customer service each time they shop with FMFC
• Oversee day to day operations of retail store
• Identify key trends/consumers of the store
• Assist in store sets and any special merchandise activations
• Understand and execute company directives to align with overall store strategies
• Assist with training staff in sales strategies, customer service, POS usage, and game day roles
• Support buying team in day-to-day inventory tracking
• Manage website, order fulfillment, and sales tracking via FMFC ecommerce shop
• Work both in groups and independently to create visual merchandising arrangements in store
• Collaborate with other interns and full-time staff on special events, projects, and gamedays
• Manage game day staff in season on game days and assist in team store scheduling
• Understand and be able to lead the customization process of jerseys sold in the store
• Upkeep the overall store cleanliness, brand standards, and store checklist
• Ensure customers receive the highest level of customer service each time they shop with FMFC
• Oversee day to day operations of retail store
• Identify key trends/consumers of the store
• Assist in store sets and any special merchandise activations
• Understand and execute company directives to align with overall store strategies
• Assist with training staff in sales strategies, customer service, POS usage, and game day roles
• Support buying team in day-to-day inventory tracking
• Manage website, order fulfillment, and sales tracking via FMFC ecommerce shop
• Work both in groups and independently to create visual merchandising arrangements in store
• Collaborate with other interns and full-time staff on special events, projects, and gamedays
• Manage game day staff in season on game days and assist in team store scheduling
• Understand and be able to lead the customization process of jerseys sold in the store
• Upkeep the overall store cleanliness, brand standards, and store checklist
Qualifications:
• Strong customer service skills
• Ability to problem solve
• Excellent communication skills
• Creative eye, attention to detail, ability to adapt on the run
• Ability to lift 40 lbs
• Retail background preferred
• Strong customer service skills
• Ability to problem solve
• Excellent communication skills
• Creative eye, attention to detail, ability to adapt on the run
• Ability to lift 40 lbs
• Retail background preferred
All seasonal interns receive a monthly stipend.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
