What are the responsibilities and job description for the Real Estate Administration Specialist position at Forward Real Estate?
Join the Forward Real Estate Family!
We're not just selling homes; we're helping people move forward in life. And we're looking for a few amazing humans to join our growing team! If you love serving others, have a "can-do" mindset, and want to grow with a team that values connection, innovation, and doing things differently, your next chapter starts Forward! Let's build something awesome together.
About the Role:
We are seeking a highly organized, proactive, and tech-savvy individual to join our team as an Inside Sales Assistant (ISA), Client Experience Coordinator (CEC) & Marketing Coordinator. This is a hybrid role, primarily work-from-home, but requires the ability to come into the San Antonio office as needed. This role is crucial in supporting our lead agent by managing lead generation, client experience, and marketing initiatives. While administrative experience in real estate is a plus, it is not required. This is an independent contractor position.
Responsibilities:
- Inside Sales Assistant (ISA):
- Manage and respond to incoming leads from various sources.
- Qualify leads and schedule appointments for the lead agent.
- Nurture leads through consistent follow-up and communication.
- Maintain and update the CRM with lead information and communication history.
- Track and report on lead generation efforts.
- Client Experience Coordinator (CEC):
- Manage client communication and profile in CRM, and denote any updates as required throughout their client journey
- Coordinate with clients, vendors, and other parties to ensure smooth events and client-facing nurturing efforts.
- Proactively address client needs and resolve any issues that may arise, outside of transactions.
- Gather client feedback and implement strategies for improving client experience.
- Marketing Coordinator:
- Assist in the development and execution of marketing campaigns.
- Manage social media accounts (e.g., Facebook, Instagram), including content creation, scheduling, and engagement.
- Create marketing materials (e.g., flyers, brochures, email newsletters).
- Track and analyze marketing metrics to measure campaign effectiveness.
- Assist with website updates and content management.
Qualifications:
- Proven experience in a fast-paced administrative, sales, or customer service role.
- Proficiency in CRM software and other technology tools.
- Excellent organizational, time-management, and multitasking skills.
- Exceptional attention to detail and accuracy.
- Strong written and verbal communication skills.
- Ability to work independently, manage a remote work schedule, and collaborate effectively with a team.
- Must reside in the San Antonio, TX area and be able to come into the office as needed.
- Reliable internet access and home office setup.
- Positive attitude and strong work ethic.
Compensation:
This is an independent contractor role: $20/HR 35-40 hrs a week, with potential for bonus.
To Apply:
Please submit your resume and cover letter to careers@forwardrealestate.com with the subject line "ISA/CEC/Marketing Coordinator Application." In your cover letter, please highlight your experience in lead generation, client relationship management, and marketing, as well as your experience working independently and in a remote setting.
Equal Opportunity Employer
Job Types: Full-time, Contract
Pay: From $20.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Location:
- San Antonio, TX 78232 (Required)
Work Location: Hybrid remote in San Antonio, TX 78232
Salary : $20
