What are the responsibilities and job description for the Intermodal Dock Check-In Clerk position at Forward?
Position: Dock Check-In Clerk
Job Description:
Forward Intermodal is seeking capable and career-oriented individuals to work in our fast-paced shipping/dock operation. Our Dock Check-In Clerks are responsible for providing clear and concise administrative support for the warehouse.
Core Responsibilities & Duties:
- Completing truck check in and Export procedure on iPhone app
- Thoroughly go through all paperwork with each driver at check in
- Assign dock doors in correspondence with freight location
- Verify Accuracy of Exports received
- Supply forklift operators with necessary documents for loading
- Keep dock area clean and organized
- Profit tools look up, search, and scanning
- Provide direction to all drivers as where to place orders that are brought back
- Excellent attention to detail required
- Act in a professional and an appropriate manner
- Help with office related functions including phone calls, filing, scanning, and email
- Schedule flexibility: ability to work overtime
- Other duties as assigned
Qualifications:
- High School diploma or equivalent, post high school education a plus
- Position requires indoor and outdoor duties
- Prior customer service experience preferred
- Excellent keyboarding skills, must have a strong attention to detail
- Strong written and verbal communication skills
- Knowledge of Microsoft office
- Ability to multi-task must be detail oriented and be able to work in a fast-paced office environment
- Excellent communication and problem-solving skills
- Strong team player that thrives in a fast-paced environment
- Must be flexible to work weekends and overtime as needed
- Must be 18 or older
Forward Air is an Equal Opportunity employer.
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