What are the responsibilities and job description for the Sales Manager position at Forward?
Position: Sales Manager
Location: Jamaica, NY
Job Description:
The Growth Manager will be responsible for developing and executing a sales strategy that will increase revenue and market share for Forward Air. They will be accountable for prospecting, qualifying, and closing new business opportunities while maintaining and growing existing customer relationships. The ideal candidate will have a proven track record of exceeding sales targets in the transportation industry and a strong network of contacts across the country.
Join the Sales team at Forward Air, an industry-leading expedited LTL transportation company that is revolutionizing the logistics industry at the perfect time. Our innovative technology, extensive network, and unmatched service capabilities allow us to provide tailored solutions for businesses of all sizes, from local retailers to Fortune 500 companies. We are looking for dynamic sales professionals to join our team and help us continue to grow and expand across the country. With competitive compensation, excellent benefits, and opportunities for career growth, Forward Air is the perfect place to advance your sales career and make a lasting impact in the transportation industry. Join us today and be a part of the future of logistics!
Core Responsibilities & Duties:
- Responsible to grow revenue with our core customers consisting of International Freight Forwarders, Domestic Freight Forwarders, Airlines and 3PL's
- Develop and execute a sales strategy to meet or exceed sales targets and increase market share in the region
- Responsible for the full sales life cycle (identify, develop, qualify, close & onboard) through research, prospecting, and outbound calling
- Meet with customers to understand their needs and recommend appropriate transportation solutions that will benefit their business
- Build and maintain strong relationships with customers and serve as their main point of contact, providing them with exceptional customer service and ensuring customer satisfaction
- Collaborate with the sales team and other departments to ensure customer needs are met and expectations are exceeded
- Provide accurate and timely reporting of sales activities and customer interactions in the company's CRM system (Salesforce)
- Continuously improve product and industry knowledge to stay up-to-date on market trends and competition.
- Other duties as assigned
Qualifications:
- Bachelor's degree in Business, Sales, or a related field
- 3 years of experience in account management, preferably in the transportation or logistics industry
- Proven track record of achieving sales targets and growing accounts
- Excellent communication, negotiation, and interpersonal skills
- Strong problem-solving and decision-making abilities
- Ability to work independently as well as in a team environment
- Knowledge of CRM software (Salesforce) and Microsoft Office Suite
Skills:
- The ideal candidate will possess a “can do” attitude with a “will do” work ethic
- Must have the ability to work in a fast paced/high volume sales environment
Forward Air is an Equal Opportunity employer.
