Medical Case Manager - Worker's Compensation

This is a hybrid position (telephonic/field).

Who we are:

Behind every movement, there is a moment.

ForzaCare’s moment began in 2022 when we were founded with the goal of creating a purpose-driven culture that provides premium solutions to the markets we serve.

In Italian, Forza means strength or force. Within our company name, Forza represents the strength of our team providing encouragement to each injured person, provider and customer we work with every day. We couple that with Care as we compassionately work to restore the lives of individuals who have been injured.

Our culture doesn’t just inspire our purpose, it filters across everything we do and guides every decision we make. We believe that when our team members are provided with the tools and resources they need, feel engaged, and understand the why behind their impact that the service we deliver to our customers will be noticed as we work to achieve positive results together.

Ready to learn? (POSITION SUMMARY)

A Field Case Manager here at ForzaCare will work collaboratively and closely with the injured worker, insurance carrier, employer, medical provider, and various parties to provide a coordinated plan of care and facilitate the injured workers recovery with the ultimate goal of a successful return to work. This position is primary telephonic but it involves some field case management work when necessary.

You will: (ESSENTIAL FUNCTIONS)

• Communicate with medical providers, customers, employers, attorneys and injured workers both in person and over the phone.
• Document actions, plans and goals in emails and in reports to customers using different forms and letters in the case management process.
• Collaboratively develop recovery goals and a plan of care, ensuring injured workers’ compliance, orchestrating medical care and return to work efforts.
• Develop lasting relationships with customers, medical providers and ForzaCare team members.
• Ensure the case management work provided meets or exceeds customer requirements and positively impacts the cases you are assigned.
• Attend appointments with the injured workers, which may include visiting employers and injured workers at their place of employment when necessary.

You are: (ESSENTIAL QUALIFICATIONS)

Qualified and Experienced (required experience, education, certifications, licensure, and/or registrations):

For a Field Nurse (FN):

• Must have a minimum of two (2) years adult medical/surgical nursing experience and a minimum of two (2) years case management experience in the worker’s compensation arena OR,
• Must have a minimum of one (1) year of adult medical/surgical nursing experience and three (3) years of case management experience in the workers’ compensation arena.

For a Vocational Rehabilitation Counselors (RC) providing Vocational Rehabilitation Case Manager Services General Experience:

• Must hold a specialist certification in one of the following areas: Certification by the Commission on Rehabilitation Counselor Certification (CRCC); Occupational Health (COHN); Case Management (CCM), Insurance Rehabilitation (CIRS/CRRN), Disability Management (CDMS), and/or Nurse Case Manager Board Certified (ANCC/ANA).
• AND have a minimum of two (2) years of vocational rehabilitation counseling/placement experience, AND a minimum of two (2) years case management experience in the workers’ compensation arena.

In addition:

• Must comply with licensure and/or certification (CCM, CIRS or other Case Management certifications) requirements within the state(s) in which you practice is required.
• Must maintain all licensure and/or certification requirements within the state(s) in which you practice is required.
• You have the ability to travel using a valid driver’s license, reliable transportation and auto insurance.

Motivated. You love to beat your own records, expect the best from yourself, and always want to keep improving. You are motivated by meeting and exceeding company and self-identified goals and expectations.

Organized. You will be working in a fast-paced environment, in multiple systems, and providing responsive customer service and support to a wide variety of parties. You can keep pace in this type of environment.

Collaborative. You must possess the required level of skills and abilities to read, write, speak and apply mathematical concepts and sound reasoning to successfully perform the essential functions of this job. This position requires problem-solving skills, critical thinking skills, and the ability to multi-task.

Committed. You are committed to the daily application of ForzaCare’s core values to deliver access to high quality care. You will comply with safety principles, Federal and State laws, regulations and standards.

Job Types: Full-time, Part-time

Pay: From $35.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Application Question(s):

• Are you located in Columbia, MO?

Experience:

• Workers' compensation case management: 1 year (Required)
• adult medical/surgical nursing: 1 year (Preferred)

License/Certification:

• RN License (Preferred)
• CRCC, CCM, COHN, CIRS/CRRN, CDMS, or ANCC/ANA cert(s) (Preferred)

Work Location: Remote

Salary : $35