What are the responsibilities and job description for the Hotel Operations Manager position at FOUND Hotels?
FOUND Hotels is looking for our next Operations Manager for our 39-room hotel located in Dupont Circle! As the leader of our team members, you’ll ensure standards of service and guest experience are consistently met by overseeing team member training, guest satisfaction, and daily operations. You’ll collaborate closely with all operations departments, manage budgets, expenses, and maintain pristine property standards. We’re seeking someone with 3 years of experience in boutique or select service hotel management, with a proactive, guest-focused attitude, and a sense of ownership. If you’re passionate about creating memorable experiences, driving team success and have an entrepreneurial spirt…we’d love to have you on board!
The Operations Manager will ensure a seamless guest experience by performing housekeeping audits and inventory checks, verifying daily arrivals/departures, troubleshooting technical issues, and helping manage vendor relationships. The Operations Manager is the only managerial position at this location, you will be the main point of contact for all emergencies during and after hours. You will work closely with our corporate team regarding operations and revenue management, you'll delegate tasks and coach team members to promote a guest-centric culture. The ideal candidate has 3 years of hotel management experience in boutique or extended-stay settings, excellent interpersonal skills, some maintenance experience and is comfortable with dealing hotel specific software. This role requires the ability to lift objects up to 25 pounds, with reasonable accommodations available.
Job Type: Full-time
Pay: $75,000.00 - $82,000.00 per year
Benefits:
- Health insurance
- Paid time off
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
- Overnight shift
People with a criminal record are encouraged to apply
Ability to Commute:
- Washington, DC 20009 (Required)
Ability to Relocate:
- Washington, DC 20009: Relocate before starting work (Required)
Work Location: In person
Salary : $75,000 - $82,000
