What are the responsibilities and job description for the Front Desk Coordinator (Plastic Surgery) position at Foundation Aesthetic Hair Restoration?
About Us
There are few surgeons with as much experience, expertise, and training as the physicians at The Foundation for Hair Restoration. As a double board-certified facial plastic and hair restorative surgeon, Dr. Epstein, the Founder and Director of the Foundation for Hair Restoration, works with Dr. Anthony Bared, a partner in the practice and fellowship-trained in facial plastic surgery. The entire staff exemplifies compassion and kindness, with everyone working towards the same goal - which is to provide the highest level of care in a warm and welcoming environment.
Summary/Objective
The front desk coordinator focuses on administrative duties while creating a welcoming environment for our patients. In this position, the front desk coordinator will work with the front office team answering incoming calls in a prompt and professional manner. In addition, they are responsible for data entry, scanning and assisting with other daily office functions.
Essential Duties and Responsibilities
There are few surgeons with as much experience, expertise, and training as the physicians at The Foundation for Hair Restoration. As a double board-certified facial plastic and hair restorative surgeon, Dr. Epstein, the Founder and Director of the Foundation for Hair Restoration, works with Dr. Anthony Bared, a partner in the practice and fellowship-trained in facial plastic surgery. The entire staff exemplifies compassion and kindness, with everyone working towards the same goal - which is to provide the highest level of care in a warm and welcoming environment.
Summary/Objective
The front desk coordinator focuses on administrative duties while creating a welcoming environment for our patients. In this position, the front desk coordinator will work with the front office team answering incoming calls in a prompt and professional manner. In addition, they are responsible for data entry, scanning and assisting with other daily office functions.
Essential Duties and Responsibilities
- Greets patients and oversees entry of patient data in EHR System
- Captures contact information for prospective patients and generates leads
- Answers phones and effectively communicates with patients on their inquiries
- Alerts proper staff of patient's arrival
- Maintains a clean and organized front desk area
- Assists with social media marketing content
- Schedules appointments
- Processes payments for services
- Exemplifies the desired culture and philosophies of the organization working effectively as a team member with other members of management and the clinic staff
- Prior experience in a medical office setting preferred
- Positive, outgoing and friendly attitude
- Excellent communication skills
- Experience with Microsoft Office (Word, Excel, Outlook)
- Experience with multi-line telephone system
- Highly organized
- Ability to multitask
- Punctual and reliable
- 401(k) plus company match
- Health insurance
- Vision insurance
- Dental insurance
- Short and long term disability coverage
- Life insurance
- Supplemental insurance
- Paid time off
- Paid Holidays
- Monday - Friday 8:30 - 5:00
- High end customer service: 2 years (preferred)
