CRM Software Engineer

FBM Benefits A friendly and supportive work environment Competitive pay and incentives For full-time employees, benefits include Medical, Dental, Vision, Life, Disability, and 401(k) plans. Career growth opportunities   Compensation Base: $85,000 - $115,000 Bonus: 10% Target Bonus Total Compensation (Base Bonus):  The successful candidate could reasonably expect a Total Compensation Package in the range of $85,000 - $130,525 per year   Position Overview We are seeking a Junior Microsoft Dynamics 365 Developer with a strong background in customizations & configurations to join our CRM team. As a Microsoft Dynamics developer, you will play a crucial role in customizing, configuring, & optimizing the Microsoft Dynamics 365 Sales (v.9) platform to meet the unique business requirements of our team. You will work closely with the CRM project team, end-users, and stakeholders to understand their needs and implement effective solutions within the Microsoft Dynamics 365 ecosystem.   Key Responsibilities Perform configuration tasks in Microsoft Dynamics, including but not limited to entity customization, workflow creation, form design, and data import/export. Collaborate with functional and technical teams to gather business requirements and translate them into functional specifications for system configuration. Assist with managing Microsoft Dynamics solutions and perform deployment related activities. Create and maintain system documentation, including configuration guides and user manuals, to ensure consistency and facilitate knowledge transfer. Conduct system testing and troubleshooting to identify and resolve issues, ensuring optimal performance and usability. Assist in data migration activities, ensuring data integrity and accuracy during the migration process. Provide end-user training and support to ensure successful adoption and utilization of the Microsoft Dynamics platform. Stay up-to-date with the latest Microsoft Dynamics features, updates, and industry trends to recommend improvements and optimizations. Strong understanding of Microsoft Dynamics 365 Sales (v.9), including configuration capabilities and features. Proficiency in entity customization, workflow creation, form design, and data import/export within Microsoft Dynamics. Experience developing and deploying custom coded C# processes. Capable of reading and writing JavaScript, HTML, & SQL. Knowledge of Microsoft Dynamics 365 solutioning & best practices. Familiarity with Microsoft Power Platform (Power Apps, Power Automate, Power BI). Basic understanding of Azure Data Factory (ADF) & Logic Apps. Excellent problem-solving and analytical skills, with the ability to troubleshoot issues and provide effective solutions. Strong communication and interpersonal skills to collaborate with cross-functional teams and stakeholders. Ability to work independently and manage time effectively, delivering high-quality results within deadlines. Experience with Zendesk & Jira is a plus Microsoft Dynamics certifications, such as MB-210: Microsoft Dynamics 365 Sales Functional Consultant or equivalent, are desirable but not mandatory   Requirements Bachelor's degree in Computer Science, Information Systems, related field or 4 years of experience working in the field. Strong communication (oral and written), interpersonal, and organizational skills required. Must demonstrate ability to successfully interact effectively with all levels in the organization. High level of initiative and critical thinking to formulate business issues into analytical problems and devise actionable solutions. Comfortable working with multiple projects of data and diligence when managing detail. Time management and ability to complete work under tight deadlines

Salary : $85,000 - $130,525