BAR Smog Check Referee

Functional Title: BAR Smog Check Referee CALPERS Title: Referee Department: Community Impact Reports To: Regional Manager, Smog Check Referee Program, Community Impact FLSA Status: FTE, Non-Exempt Last Updated: 05/2021 Primary Work Locations: Woodland Hills, San Bruno Position Summary Smog Check Referees’ provide specialized Smog Check and other services to California community members. Referees’ perform functions and services that industry is not authorized to perform. Located at 31 community college locations, Referee centers are state contracted emissions test facilities that provide a wide array of resources for California motorists. The Foundation for California Community Colleges (Foundation) has been contracted by the Bureau of Automotive Repair (BAR) to manage the Smog Check Referee program since 2004. Essential Job Duties and Responsibilities Performs inspection and testing of consumer vehicles for smog certification; performs compliance verification of smog check laws and regulations; and disseminates test results and information to vehicle owners and program management. Responds to technical questions from customers, management, and BAR. Promotes the mission of the Foundation through the BAR Smog Check Referee Program and maintains a strong understanding of all of policies, practices, and procedures regarding the program. Maintains workspace and equipment. Maintains and promotes a safe and incident free work environment; provides safety information to staff and customers and responds to safety concerns. Maintains communication with Regional Manager and other BAR referee sites by establishing and maintaining rapport with staff, attending meetings, and preparing/distributing relevant information and necessary reports. Submits monthly reports to Regional Manager outlining all complaints received and the resolution of each complaint. Maintains site specific job results and staff by recruiting, selecting, orienting, and training program employees and students; counseling and mentoring employees and students; planning, monitoring, and appraising job results. Leads/directs the training, development, performance appraisal and work assignments of BAR Referee site Student Technicians. Builds and cultivates relationships internally and externally where appropriate. Suggests program improvements. Emulates and participates in a culture of shared leadership and promotes organizational values. Contributes to team effort by completing other assignments and serving on project teams related to the Referee Program as assigned and accomplishing related results as needed. Supervisory Responsibilities/Level of Supervision Proven ability to build and maintain personal and program credibility. May review work and provide some oversight of junior staff. Receives general direction from Regional Manager as to goals and the achievement of those goals. Evaluated based on the successful performance of essential job duties and responsibilities and achievement of goals. Subject to broad communications associated with the duties and responsibilities of the position. Knowledge, Skills, and Abilities Knowledge of current principles and practices of automobile repair and technology, including California state and local automobile regulations, laws, and codes. Strong practical knowledge of BAR Smog Check Program requirements and procedures. Strong verbal and written communication skills. Skills in interpersonal relationships and communication between consumers, site staff, and program management. Ability to respond effectively to routine inquiries and complaints. Strong ability to maintain composure and professionalism at all times, including during high-pressure interactions with consumers. Proficiency with Microsoft Office Suite and system maintenance applications. Strong initiative and ability to learn quickly. Strong problem-solving and follow-through skills. Ability to read, analyze, and interpret general business correspondence. Ability to switch rapidly among multiple ongoing tasks. Ability to present basic information and answer routine questions for customers, program staff, and the general public. Ability to effectively instruct, mentor, and supervise Student Technicians with supplemental training program, with the goal being that the students can then pursue employment. Ability to make daily deposits of fees received from consumer Ideal Candidate Qualities A self-starter and quick learner who is highly motivated and outcome-oriented, always seeking innovative approaches to improve program efficiencies. Practices ownership, takes accountability, and has the ability to prioritize tasks. Ability to work on a fast-paced team and build and maintain collaborative working relationships with internal and external stakeholders. Knowledge of, or willingness to learn about, the California Community College system and the Foundation’s mission. Passionate about providing students with stronger pathways to education and building a more just and equitable California overall Education and Experience Minimum of three (3) years of progressive experience in vehicle smog inspections, diagnostics, and repairs. BAR: EO Inspection and Repairs EI licenses. ASE: A6, A8, and L1 Certifications. CA Drivers License. ASE Master Technician Certification a plus. Associates degree in Automotive Technology a plus. Working Conditions, Travel, and Physical Requirements This is a full-time position, 40 hours per week, with additional hours as needed to address the needs of the organization. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions/physical requirements of the job. Additional requirements are as follows: Ability to drive long distances to multiple smog inspection sites. Ability to perform movement and actions such as bending, twisting, and climbing under vehicles, and other actions associated with vehicle inspections. Ability to endure extreme hot and cold temperatures experienced in a shop. environment, as well as being on your feet for extended periods of time. Ability to constantly work at a computer workstation for up to five consecutive days. Ability to frequently communicate with internal staff and external third parties. Ability to frequently move and/or remain in a stationary position without breaks at meetings and program site visits. Ability to operate personal vehicle for Foundation business and possess current valid California driver’s license and insurance. Ability to frequently lift and move a minimum of 50 pounds. Moderate overnight travel (up to 40%) by land and air. Typical work days and hours may include weekends and evenings. Equal Employment Opportunity The Foundation for California Community Colleges is committed to providing an environment of mutual respect where equal employment opportunities (EEO) are available to all employees and applicants without regard to race, color, ancestry, national origin, genetic characteristics, sex, gender identity, gender expression, sexual orientation, marital/parental status, political affiliation, religion, age, disability, pregnancy, childbirth, breastfeeding or veteran status. In addition to federal law requirements, The Foundation for California Community Colleges complies with applicable state and local laws governing non-discrimination in employment. As the official nonprofit auxiliary to the Chancellor's Office, we aim to ensure our team reflects the diversity of the California Community Colleges and the 2.1 million students, campuses, and communities it serves. Individuals are hired for their deep understanding of each population’s unique needs and will join a collaborative environment where each team member plays an important role in helping Californians across all communities improve their social and economic mobility and build a better future for themselves and their families.