Reentry Case Manager

Job description

JOB DESCRIPTION:

The person filling this position will be responsible for working with adults who have been impacted by the criminal justice system, struggling with substance abuse and mental health and reentering their communities after incarceration. The Case Manager will assist and complete follow up phone calls to the participant to schedule an intake/assessment within forty-eight hours of receiving a referral. The Case Manager will work to engage with and assist program participants with challenges and barriers they may encounter while navigating through the continuum of reentry supports and services.

1. PRIMARY JOB DUTIES

· Oversee a caseload of adult participants

· Provide intake, assessments, orientation to the program and referrals as needed

· Work with participant to assess the appropriate mode of service for participants

· Utilize trauma-informed, housing-first, motivational interviewing, and harm reduction approaches in service delivery.

· Check in with participants weekly to monitor participant well-being and ongoing needs

· Collaborate with law enforcement, probation officers, the district attorney’s office, and community service providers

· Identify emergency resources, harm reduction options, housing and employment, etc.

· Assist clients with substance use, medical, and mental health, housing, employment

· Maintain detailed client records, including demographics and contact notes

· Attend required weekly and monthly meetings and participate in relevant community initiatives and collaborative efforts

· Prepare and submit accurate monthly reports

· Complete 3 month and 6 month review of cases to determine progress and necessity of ongoing program participation

· Demonstrate a clear knowledge of the agency’s established policies and procedures, objectives and quality assurance as measured by case and file reviews with the supervisor

· Complete all required training within 3 months of hire.

2. Quality Assurance & Compliance

· To assure adherence to quality standards and compliance with best practices the Reentry Case Manager will comply with the Foundation of HOPE standards

· exemplify the values of the program and its mission

· complete all paper work in a timely and professional manner

· maintain flexibility and creativity in working a non-traditional schedule

3. Professional development

To assure continuous professional growth and development, the Reentry Case Manager will:

· actively participate in individual and/or group supervision and staff meetings

· attend and participate in all required and other professional trainings

· independently seek out resources and learning opportunities to foster ongoing professional growth

Essential Qualifications

· Bachelor’s degree in human or social services or related field preferred

· At least two years of supervised experience in case management or a related field working with high risk youth and or young adult populations. Must have knowledge of the nonprofit and human service landscape and referral networks, and must be culturally competent.

· Must be able to obtain all applicable clearances

· Valid State Driver’s License and insurance

Interested Candidates should email a resume and cover letter to Jayla Jones at jjones@foundationofhope.org

Job Type: Full-time

Benefits:

• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan

Schedule:

• Day shift

People with a criminal record are encouraged to apply

Ability to Commute:

• Pittsburgh, PA 15212 (Required)

Ability to Relocate:

• Pittsburgh, PA 15212: Relocate before starting work (Required)

Work Location: In person

Job Type: Full-time

Schedule:

• Day shift

People with a criminal record are encouraged to apply

Ability to Commute:

• Pittsburgh, PA 15212 (Required)

Ability to Relocate:

• Pittsburgh, PA 15212: Relocate before starting work (Preferred)

Work Location: In person