What are the responsibilities and job description for the Receptionist position at Foundation Partners Group?
Revolutionizing the funeral industry means blazing new trails, creating new ideas, developing strong relationships, preserving legacies, and compassionately caring for Families. With over 200 locations across the country, Foundation Partners Group is continuing to expand our reach, but we only do this with exceptional team members ready to embrace the future of the funeral industry.
Our Team Members are vital to the health of our funeral homes, and we value the insight, ideas, and passion they bring every day to compassionately care for our Families. FPG is transforming the funeral industry one life, one family, and one community at a time. Join us as we revolutionize the funeral industry across the nation.
We currently have an opening for a Receptionist at our Brings Broadway Chapel in Tucson, AZ. The Receptionist is focused on supporting the Administrative Assistants at a location. The Receptionist is the first point of contact for inbound telephone inquiries and office visitors/guests, including receiving and relaying messages/telephone calls from internal and external sources, greeting guests/visitors, documenting information, responding to routine inquiries on office location, hours of operation, telephone numbers, e-mail, and website addresses.
Overview & Responsibilities:
Our Team Members are vital to the health of our funeral homes, and we value the insight, ideas, and passion they bring every day to compassionately care for our Families. FPG is transforming the funeral industry one life, one family, and one community at a time. Join us as we revolutionize the funeral industry across the nation.
We currently have an opening for a Receptionist at our Brings Broadway Chapel in Tucson, AZ. The Receptionist is focused on supporting the Administrative Assistants at a location. The Receptionist is the first point of contact for inbound telephone inquiries and office visitors/guests, including receiving and relaying messages/telephone calls from internal and external sources, greeting guests/visitors, documenting information, responding to routine inquiries on office location, hours of operation, telephone numbers, e-mail, and website addresses.
Overview & Responsibilities:
- Answers phones and fields questions with appropriate phone etiquette and compassion
- Greets and interacts with customers, handling inquiries and directing them according to specific needs
- Receives and relaying messages/telephone calls from internal and external sources
- Completes filing for documents and case files
- Participates in weekly updates with the supervisor to share and exchange resources and to ensure goals are met
- Ensures office area is presentable and maintains office equipment as necessary; maintain and order office supplies routinely
- High school diploma or the equivalent
- A basic understanding of and the ability to use various forms of technology and communications, i.e., online portals, social media, email, live webinars, text, and phone
- Minimum of one year of work experience in an office environment of a small business – the funeral industry is preferred
- Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
- Strong communication and grammatical skills, with the ability to proof work
- H igh attention to detail and accuracy, with excellent follow-up skills
- Must be able to talk, listen and speak clearly on the telephone and in-person
- Ability to lift to 50lbs safely and walk, stand, and sit for long periods
