Receptionist

Revolutionizing the funeral industry means blazing new trails, creating new ideas, developing strong relationships, preserving legacies, and compassionately caring for Families. With over 200 locations across the country, Foundation Partners Group is continuing to expand our reach, but we only do this with exceptional team members ready to embrace the future of the funeral industry.

Our Team Members are vital to the health of our funeral homes, and we value the insight, ideas, and passion they bring every day to compassionately care for our Families. FPG is transforming the funeral industry one life, one family, and one community at a time. Join us as we revolutionize the funeral industry across the nation.

We currently have an opening for a Receptionist at our Riverside Funeral Home in Albuquerque, NM. The Receptionist is focused on supporting the Administrative Assistants at a location. The Receptionist is the first point of contact for inbound telephone inquiries and office visitors / guests, including receiving and relaying messages / telephone calls from internal and external sources, greeting guests / visitors, documenting information, responding to routine inquiries on office location, hours of operation, telephone numbers, e-mail, and website addresses.

Overview & Responsibilities :

Answers phones and fields questions with appropriate phone etiquette and compassion

Greets and interacts with customers, handling inquiries and directing them according to specific needs

Receives and relaying messages / telephone calls from internal and external sources

Completes filing for documents and case files

Participates in weekly updates with the supervisor to share and exchange resources and to ensure goals are met

Ensures office area is presentable and maintains office equipment as necessary; maintain and order office supplies routinely

Requirement & Qualifications :

High school diploma or the equivalent

A basic understanding of and the ability to use various forms of technology and communications, i.e., online portals, social media, email, live webinars, text, and phone

Minimum of one year of work experience in an office environment of a small business – the funeral industry is preferred

Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)

Strong communication and grammatical skills, with the ability to proof work

H igh attention to detail and accuracy, with excellent follow-up skills

Must be able to talk, listen and speak clearly on the telephone and in-person

Ability to lift to 50lbs safely and walk, stand, and sit for long periods

Team Member Benefits Include :

Entry-level and experienced professionals; students, and veterans – we offer complete career paths regardless of your career and life stage

Unique ShareLife® technology lets you create one-of-a-kind life celebrations for the families you serve

Competitive salaries and performance incentives

Team member referral program

Medical, dental, prescription, and vision insurance

Vacation, sick, and holiday pay

401k with company match

Company-paid life insurance, long-term disability, and short-term disabilit y