Demo

Technical Writer

Foundation Software
Strongsville, OH Full Time
POSTED ON 1/17/2025
AVAILABLE BEFORE 4/10/2025

Position Summary

Foundation Software, provider of construction software and services and one of Northeast Ohio's top workplaces, seeks a permanent, full-time Technical Writer , responsible for creating and updating user documentation, including online help, user guides, tutorials, release notes, and in-person training materials. You will work closely with Project Managers, Programmer / Analysts and the QA team.

Creates and maintains user documentation, on-line help, and internal training materials. Analyzes modifications and enhancements to the application. Works closely with Quality Assurance to ensure that the documentation is accurate.

Working at Foundation

What's great about working for Foundation? Plenty! We have a fun, casual, yet hard-working culture that invests in our employees, promotes creativity, and delivers on our reputation. How would you like to work for a company that offers manicures and pedicures in the office? Who likes free lunches and entertaining employee get togethers? Foundation Software offers this and more!

At Foundation we believe in and promote a work-life balance with a top-notch workout facility, fitness classes and free personal training; and for those competitive types, a game room complete with table tennis, foosball, and video game systems. Also a few comforts of home, there is a full kitchen, free coffee, soft drinks, and snacks.

Essential Functions and Responsibilities

  • Translate technical information into user-friendly and grammatically correct content.
  • Prepare / maintain software documentation for users for all formats, including on-line help.
  • Prepare / maintain support documentation and training materials.
  • Create and send email communications to clients, announcing software updates, maintenance windows and required actions.
  • Report quality issues discovered during creation of documentation to Quality Assurance Analysts.
  • Perform all duties in a professional, responsive, and collaborative manner with coworkers and supervisors
  • Maintain literacy and up-to-date research on all programs and modifications.
  • Project a positive, cooperative image as a representative of the company aiding associates, clients and other third parties whenever possible.
  • All other duties as assigned.

Required Skills and Experience

  • Bachelor of Arts / Science in Technical Communication, English, or similar degree
  • Excellent written and verbal communication skills
  • Highly organized and creative with strong attention to detail
  • Have the ability to work in a fast-paced, deadline-oriented environment
  • Thrive on the responsibility of managing writing projects from start to finish
  • Working knowledge of Adobe FrameMaker, RoboHelp and / or MadCap Flare preferred, but not required
  • Other employee perks include tickets to Cleveland sporting events, a variety of lunch and learns, and various employee-appreciation events throughout the year. Benefits include paid vacation, paid holidays, 401(k) with match, and tuition reimbursement, plus medical, eye and dental.

    Foundation is a 19-time winner of NorthCoast 99 award, a multi-year winner of The Plain Dealer 's "Top Workplaces," and a 2015, 2016, 2017,2018, 2019 and 2020 member of the Inc. 5000 list of fastest-growing private companies in the U.S.

    Come and talk to us about your future at Foundation! Foundation Software is an Equal Opportunity Employer.

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Technical Writer?

    Sign up to receive alerts about other jobs on the Technical Writer career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $73,170 - $90,344
    Income Estimation: 
    $92,206 - $112,136
    Income Estimation: 
    $73,170 - $90,344
    Income Estimation: 
    $92,206 - $112,136
    Income Estimation: 
    $123,315 - $155,304
    Income Estimation: 
    $165,138 - $206,289
    Income Estimation: 
    $59,684 - $74,503
    Income Estimation: 
    $73,170 - $90,344
    Income Estimation: 
    $92,206 - $112,136
    Income Estimation: 
    $112,025 - $136,884
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Foundation Software

    Foundation Software
    Hired Organization Address Strongsville, OH Full Time
    Job Description Job Description Join us at Foundation Software in Strongsville, Ohio as a Full Time Mobile Lead Develope...
    Foundation Software
    Hired Organization Address Strongsville, OH Full Time
    Are you an analytical person with a passion for technology? Are you looking for an exciting opportunity to apply your sk...
    Foundation Software
    Hired Organization Address Strongsville, OH Full Time
    Are you an analytical person with a passion for technology? Are you looking for an exciting opportunity to apply your sk...
    Foundation Software
    Hired Organization Address Strongsville, OH Full Time
    Position Summary Foundation Software , a rapidly growing, national provider of construction software and services, seeks...

    Not the job you're looking for? Here are some other Technical Writer jobs in the Strongsville, OH area that may be a better fit.

    Technical Writer

    ISLAND PEER REVIEW CORP, Beachwood, OH

    Technical Writer

    System One, Cleveland, OH

    AI Assistant is available now!

    Feel free to start your new journey!