Office Manager

Job Description:

Foundations Family Counseling is a small private counseling practice with two locations in Worthington and Dublin. We are seeking a highly professional person to fill an Office Manager position at our Dublin location. The hours for this position are Monday through Thursday.

Job Duties Include:

• Open the office each morning and make preparations for the arrival of the clinicians and clients

• Maintain a calm, relaxing, and professional office atmosphere

• Keep all common areas of the office clean and inviting

• Answer the phone and relay important messages to the clinicians

• Assist new clients in scheduling an initial therapy session

• Collect and post payments, schedule appointments, prepare charts, verify insurance benefits, and obtain necessary authorizations

• Anticipate clinicians’ needs and perform various administrative tasks

• Effectively communicate with the Practice Manager frequently about daily finances, insurance claims, weekly/monthly tasks, office supplies, etc.

• Work with the Community Outreach Manager to create marketing materials for groups, monthly staff calendars, inter-office communications, etc.

• Protect clients’ rights by maintaining confidentiality of personal and financial information

• Perform other general office duties such as mailing, faxing, copying, etc.

Are you the right fit for us?

We are looking for a compassionate, energetic, and detail-focused person who wants to serve others and who will go the extra mile to ensure a pleasant and memorable experience for our clients. We are seeking a candidate who:

• Enjoys helping others and gets great satisfaction out of doing the little things

• Has a positive attitude and treats people with kindness

• Possesses excellent written and oral communication skills

• Is creative and able to use marketing software such as Canva

• Can think on their feet and make sound decisions

• Is organized, detail-focused, and able to prioritize tasks

• Can stay on top of insurance billing and payments

• Can perform basic arithmetic computations

• Is proficient in computer skills

Are we the right fit for you?

We offer a pleasant work environment that promotes and appreciates excellence. Our administrative staff takes wonderful care of our clients by always being available and attentive to their needs. They also provide top-notch support for our clinicians by being thoughtful communicators and by anticipating their needs as well.

We have a wonderful, growing group of highly-competent and client-focused clinicians. The enthusiasm and passion that our clinicians have for their work, and their sincere appreciation for the administrative staff, adds to the enjoyable work environment.

We believe in an inclusive and welcoming environment that creates a positive work culture. We offer competitive pay commensurate with experience.

If you have an Associate’s Degree (or higher) and are open to a position in a professional office environment where your daily efforts and contributions to make a positive impact on those around you are recognized and appreciated, we want to hear from you!

**PLEASE SEND US A COVER LETTER ALONG WITH YOUR RESUME. RESUMES SUBMITTED WITHOUT A COVER LETTER WILL NOT BE CONSIDERED.**

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 34 – 36 per week

Benefits:

• Paid time off
• Retirement plan

Schedule:

• Day shift
• No weekends

Application Question(s):

• Have you ever used marketing software, such as Canva?

Education:

• Associate (Required)

Experience:

• Marketing: 1 year (Preferred)
• Customer service: 5 years (Preferred)
• Computer skills: 5 years (Preferred)
• Organizational skills: 5 years (Preferred)

Shift availability:

• Day Shift (Required)

Work Location: In person

Salary : $20