Quality Nurse Manager

Job Summary:

The Quality Nurse Manager is responsible for overseeing and improving clinical quality, patient safety, and regulatory compliance within the organization. This role supports population health initiatives, ensures adherence to HRSA, UDS, and NCQA standards, and collaborates with healthcare teams to enhance patient outcomes in underserved communities.

Key Responsibilities:

1. Quality Improvement & Patient Safety

• Develop, implement, and monitor Quality Improvement (QI) programs aligned with FQHC objectives.
• Analyze clinical data and patient outcomes to identify gaps and opportunities for improvement.
• Monitor and reduce disparities in healthcare access and delivery for underserved populations.
• Ensure infection control, medication safety, and risk management measures are in place.

2. Regulatory Compliance & Accreditation

• Ensure compliance with HRSA, UDS, NCQA PCMH, and OSHA.
• Lead preparation for audits, accreditation surveys, and quality program reporting.
• Maintain current knowledge of FQHC-specific regulations and quality measures.

3. Data Collection, Analysis & Reporting

• Work the clinical quality manager to track and report clinical performance measures (UDS, HEDIS, CMS, and other benchmarks).
• Use EHR and quality reporting tools to monitor patient care metrics.
• Provide leadership with data-driven recommendations for process improvements.

4. Staff Education & Training

• Train healthcare providers on best practices, infection control, and QI initiatives.
• Conduct in-service training sessions on evidence-based guidelines and patient-centered care.
• Promote a culture of continuous quality improvement among staff.

5. Interdisciplinary Collaboration

• Work closely with providers, nursing director, care coordination director, and administrative teams to implement quality initiatives.
• Participate in root cause analysis, peer reviews, and performance improvement meetings.
• Serve as a liaison between clinical teams and leadership to align quality goals with patient care.

Qualifications & Requirements:

Education & Licensure:

• Registered Nurse (RN) license required.
• Bachelor of Science in Nursing (BSN) required; master’s degree in nursing, Public Health, or Healthcare Administration preferred.
• Certified Professional in Healthcare Quality (CPHQ) or NCQA PCMH certification is a plus.

Experience:

• 2–5 years of experience in quality improvement, patient safety, or clinical nursing.
• Experience in FQHCs, community health centers, or public health settings preferred.

Skills:

• Strong analytical and problem-solving abilities.
• Proficiency in EHR systems such as Epic.
• Excellent communication, leadership, and training skills.
• Familiarity with value-based care models and health disparities.

Physical Requirement:

• Ability to endure short, intermittent, and/or long periods of sitting and/or standing in performance of job duties.
• Ability to occasionally to travel to off-site locations and attend meetings, workshops, seminars plus travel to other departments and conference rooms.

Benefits:

• Medical, Dental, Vision, Life, STD/LTD
• Retirement plan with Company Match
• Generous Paid Time Off
• Company-Paid Holidays
• Opportunities for professional growth