What are the responsibilities and job description for the Banquet Set-up Supervisor | Full Time position at Founders Inn and Spa Tapestry Collection by Hilton?
Banquet Set-up Supervisor | Full Time
SUMMARY:
- The Banquet Supervisor is responsible for:
- Supervise the daily operations of the banquet area to achieve customer satisfaction, quality service and compliance with local and corporate standard operating procedures.
JOB RESPONSIBILITIES:
- The Banquet Supervisor’s primary responsibilities will include:
- Supervise the Banquet employees; schedule, train, empower, coach and counsel, resolve problems, provide open communication, recommend discipline as appropriate.
- Supervise set-up and food and beverage preparation and service to ensure compliance with Banquet Event Orders, and catering procedures and to ensure an optimal level of service, quality and hospitality.
- In the absence of the Banquet Manager, meet with the customers to review the Banquet Event Order and to review any changes, issues and/or problems to ensure delivery of a quality product.
- In the absence of the Banquet Manager, calculate and review the Banquet checks ensuring accuracy and present the check to the customer for signature to ensure payment.
- Calculate and prepare daily gratuities and payroll ensuring accurate, prompt reporting to the Controller.
- Monitor and control the maintenance/sanitation of the banquet areas and equipment to protect the assets and ensure quality service.
- Perform special projects and responsibilities as assigned.
- Participate in task forces and committees as required.
REQUIRED SKILLS AND ABILITY:
- Requires a working knowledge of the banquet/catering food and beverage services.
- Requires ability to learn computer equipment.
- Requires compiling facts and figures in accordance with established procedures.
- Supervisory skills needed.
- Communication skills required to provide information and associated services to hotel management and guests.
REQUIRED EDUCATION AND EXPERIENCE:
- Education – High school diploma required.
- Experience – One year experience in related field preferred.
BENEFITS:
- 401(k)
- Medical Insurance (Dental and Vision)
- Weekly Pay
- Hilton Travel Discounts All Over the World
- Paid Time Off
- Growth Opportunities
- Spa and Restaurant Discounts
- 100% Tuition Remission at Regent University
- Complementary Employee Meal Per Shift
