What are the responsibilities and job description for the On call Security Officer position at Founders Inn and Spa Tapestry Collection by Hilton?
On call Security Officer
Full-Time | Compensation: $14.00 a hour
SUMMARY
The Security Officer performs protective and enforcement functions in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats to lifeand property to maintain a safe and secure environment
JOB RESPONSIBILITIES
The Security Officer’s primary responsibilities will include:
- Spend majority of shift on foot patrol, walking, climbing stairs of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions. Requires verbal communication using pager and two way radio, bending, stooping and kneeling as in performing CPR.
- Maintain order in the hotel, dealing with the welfare of guests, eg., assisting with door lock problems, coordinate expedient response to emergency conditions such as fire, fire or safety hazards and threats to life and/or property in a calm, rational and persuasive manner. Handle undesired conduct, violations of hotel policy and civil laws as warranted for the security and safety of hotel guests, employees, patrons and property. Requires grasping, lifting and or carrying or otherwise moving persons, packages, luggage, wheelchairs and safety equipment using manual dexterity of hands.
- Answer security telephone and safety hotline calls and respond in a timely manner based on priority.
- Observe the CCTV monitors for any unusual activity and in the case of suspicious behavior report directly, via radio, to the supervisor on duty; report any alarms similarly.
- Use a clear, concise English speaking voice, listen with empathy, provide accurate information and document legibly all appropriate incident information.
- Memorize and monitor life safety system installed at property including layout of entire building, alarm pull stations, location of fire extinguisher and sprinklers.
- Regular attendance in conformance with the standards, which may be established by Benchmark from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
- Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
MARGINAL FUNCTIONS:
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel.
- Check employee packages as they exit to ensure no food or property is being removed. Screen persons entering this entrance for purpose and authorization.
- Receive, record and store lost and found items. Research and respond to inquirers from guests concerning status of items. Mail out claimed items to owner.
- Provide accurate information to inquirers for directions, hours of operation, etc.
- Escort guests and employees as required to parking lots, provide same for employees carrying house banks.
- Assist guests with door lock problems using moderately complex hand-held electronic apparatus.
- Other duties as assigned by the supervisor.
REQUIRED SKILLS AND ABILITY
- Clear written and verbal communication skills.
- Good interaction and people skills.
- No special licenses required. CPR certification and first aid training preferred.
REQUIRED EDUCATION AND EXPERIENCE
- Education –High school diploma required.
- Experience – Prior law enforcement or other military experience preferred
BENEFITS
- 401(k): Enjoy the benefits of a 401(k) plan with matching contributions.
- Weekly Pay: Receive regular and dependable weekly pay.
- Hilton Travel Discounts Worldwide: Unlock exclusive travel discounts at Hilton properties globally.
- Growth Opportunities: Explore and seize various growth opportunities within our organization.
- Spa and Restaurant Discounts: Access discounts for spa services and dining experiences.
- 50% Tuition Remission at Regent University: Pursue higher education with the benefit of 100% tuition remission at Regent University.
- Complimentary Employee Meal Per Shift: Enjoy a complimentary meal during each shift as
Salary : $14
