What are the responsibilities and job description for the Intuit Customer Service Representative - Chavies, KY position at Foundever - Hiring Events?
Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference!
Location Requirements: Must live within the commuting range and be able to work 50 MILES OF 101 SYKES BLVD, CHAVIES, KY 41727
Job Overview
Foundever is hiring Technical Customer Service Associates! We invest in our people by providing paid training along with growth and development opportunities. For example, 84% of our managers are internal promotions. Become a valued member of our dynamic team, where you will have the opportunity to deliver exceptional, personalized support by assisting customers with a range of accounting and tax platforms and applications.
What We're Looking For:
- Ability to multitask in and navigate between screens efficiently while assisting customers
- Comfortable in a fast-paced environment
- Must be 18 years of age
- High school diploma (or GED equivalent)
- Associate or bachelor’s degree preferred
- Must pass a criminal background
Key Skills:
- Handle inbound customer service calls
- Drive customer satisfaction through voice, chat and email communication
- Navigate multiple systems and tools
- Ongoing training and skill development
Why You Should Join Us:
- Pay: $16/hr with opportunities up to $19 !
- 100% paid training
- Benefits including medical, dental, life, and vision insurance
- Employee Assistance Program (EAP)
- 401k retirement plan with company match
- Employee discounts
- Referral bonuses
- Internal Mobility (84% of our managers are promoted within)
About Foundever
Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for 750 of the world’s leading brands, from Fortune 500 companies to local startups. We know every action taken, no matter how small, has a significant impact. Our employees savor the small moments and celebrate the big wins with our clients and with each other. Supporting 9 million customer conversations every day in 60 languages across 45 countries, Foundever combines innovative thinking and digital solutions – including self-service, artificial intelligence (AI), and data-driven analytics – with the expertise and empathy of our employees to Create Connection. Value Conversation.
Get to know us at www.foundever.com and connect with us on Facebook, LinkedIn and Twitter.
Military Partners
We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce.
EEO
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
Job Type: Full-time
Pay: $16.00 - $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Ability to Commute:
- Chavies, KY 41727 (Required)
Work Location: In person
Salary : $16 - $19
