Head Host - Georgetown

Founding Farmers Fishers Bakers is currently looking for a Full time Head Host!

Come join our AMAZING culture going on 17 plus years of service where people matter, and we strive to make delicious food made fresh and from scratch using high-quality ingredients!

PAY: Starting $22/hour

BENEFITS PERKS:

• Health insurance plans are available for as low as $100 per mth after 90 days of employment!
• Dental and vision plans
• Paid time off
• Paid pregnancy and parental leave
• Discounted shift meal and generous dining discount
• Free access to company massage therapist
• Discounted gym & yoga membership
• Free online mental health therapy (unlimited text messaging and two optional 30-minute live video therapy sessions per month) through our partner, TalkSpace, for all employees and their immediate family members
• Training and career growth opportunities
• Free Employee Assistance Program

WHAT YOU NEED TO BE A HEAD HOST:

• Previous Host experience in a full-service, high-volume restaurant- Head Host/Head Maitre Experience a PLUS
• Experience with multitasking, organizational, and problem-solving skills
• Skilled in providing excellent customer service and hospitality
• Excellent knowledge of and experience with OpenTable required
• Excellent attention to detail
• Ability to stay calm and provide actionable solutions to problems under pressure, to diffuse tense situations, and to resolve interpersonal conflict
• Superior communication skills required
• Comfortable operating in a fast-paced environment
• Excellent communication and interpersonal skills
• Ability to stand for extended periods of time and lift up to 50 pounds, as needed
• Capable of continuous bending, stooping, reaching, twisting, and use of hands and arms
• Flexibility to adapt to a constantly changing environment and set of challenges
• Ability to collaborate effectively with others
• Basic math and computer skills, including data entry and familiarity with point of sale (POS) software
• Available to work "high-volume" shifts- weekend availability a MUST

WHAT OUR HEAD HOST:

• Maintains and updates the seating chart, including making reservations, keeping track of available tables, and managing waiting lists in coordination with kitchen and serving staff
• Guides opening and closing of the restaurant in cooperation with the Chef and Back-of-House manager
• Assists with training and developing team members on hospitality, company best practices, reservation coordination and use of OpenTable
• Manage and monitor the restaurants reservation system using Open Table
• Answer the restaurant phone and provide friendly service for all guests and stakeholders
• Dedicates themselves to learning our menu and operations
• Plays a vital role in the success of a restaurant by creating a warm and inviting atmosphere for our guests
• Keeps waiting areas clean and organized and ensures that waiting customers are comfortable
• Greets guests who arrive for takeout orders and coordinates delivery orders with staff drivers and mobile food delivery services
• Assist guests in making reservations
• Respond to guest requests and inquires in a timely and friendly manner
• Support the service staff by removing dishes and glasses from tables or counters and taking them to the dish room
• Assist with setting up dining areas to prepare for large parties and brunch buffet
• Perform duties, such as sweeping, vacuuming carpet, tidying up server station, taking out trash, and checking the bathroom(s)
• Other important tasks, as assigned, that keep all our guest operations running smoothly
• Ensures guests have a pleasant, welcoming, and memorable dining experience
• Resolves conflicts or addresses or works to prevent guest disappointments

#FFBAKERS

Salary : $22