Community Business Operations Manager

Location & Details

Location: Albion, MI

Employment Type: Full-Time (Approximately 45 hours/week)

Reports to: Community of Business Leadership Team

About the Role

We’re seeking a proactive, hands-on Community Business Operations Manager to oversee and strengthen the day-to-day operations of several downtown Albion businesses, including but not limited to Foundry Bakehouse and Deli, Superior Street Mercantile, and Pure Albion. Each of these businesses plays a vital role in Albion’s downtown landscape—and this role is essential to ensuring their continued growth and success.

This full-time position is ideal for a dynamic problem-solver who enjoys blending strategic oversight with daily, people-centered collaboration. You’ll spend approximately 50% of your time on-site and 50% managing operations behind the scenes—ensuring our businesses run smoothly, teams are supported, and goals are consistently met.

Key Responsibilities

• Lead and coordinate operations across multiple downtown retail and food service businesses
• Provide direct leadership and support to shift leads, department heads, and front-line staff
• Work closely with ACE Employment Services, the third-party staffing agency for all business employees, to ensure adequate staffing, training, scheduling, and performance oversight
• Manage and monitor budgets, forecasting, and key business performance metrics
• Oversee inventory processes, vendor relationships, and procurement logistics
• Ensure accurate and timely submission of receivables and reports to the accounting department
• Collaborate with internal teams and external partners to execute marketing and promotional efforts
• Build, document, and refine operational systems, processes, and workflows
• Foster a culture of reliability, accountability, and excellent customer service
• Step in as needed to provide operational coverage or support during peak times

Ideal Candidate Will Have

• A Bachelors degree in Business, Management, Marketing, or a related field
• Strong leadership experience in operations, ideally within retail, food service, or small business environments
• Demonstrated technology proficiency, including comfort with POS systems, scheduling tools, inventory management software, and Microsoft Office Suite
• A marketing mindset, with the ability to contribute to brand visibility and customer engagement strategies
• Excellent organizational and time management skills with a focus on execution and follow-through
• A collaborative and adaptable approach to working with diverse teams and roles
• The ability to shift between strategic thinking and hands-on execution seamlessly

Application Keyword: Downtown

Community Expectations

This role is deeply rooted in local engagement and a successful candidate is expected to live in the Albion area and actively contribute to the community.

You'll Thrive in This Role If You

• Value-building relationships in a close-knit community
• Enjoy developing and supporting small teams while improving operations.
• Bring energy to solving problems and streamlining processes
• Take pride in making a visible difference in local businesses and the lives they touch

Why Join Us?

• Competitive salary based on experience
• Opportunities for leadership development and professional growth
• A meaningful, high-impact role in Albion's vibrant and growing downtown business community

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• Monday to Friday
• Weekends as needed

Application Question(s):

• What interests you in a position with ACE Employment Group
• What is the application keyword?

Ability to Relocate:

• Albion, MI 49224: Relocate before starting work (Required)

Work Location: In person

Salary : $45,000 - $55,000