What are the responsibilities and job description for the Hotel Night Auditor position at Fountain Park Hotel?
Job Summary
We are seeking a detail-oriented and customer-focused Night Auditor to join our team in the hospitality industry. The Night Auditor plays a crucial role in ensuring the smooth operation of our hotel during the night shift. This position is responsible for managing front desk operations, conducting nightly audits, and providing exceptional guest services. The ideal candidate will have a strong background in hospitality management and a passion for delivering outstanding customer experiences.
Duties
- Perform nightly audits of financial transactions and ensure accuracy in guest accounts.
- Manage front desk operations, including check-ins, check-outs, and handling guest inquiries.
- Provide exceptional customer service to guests, addressing any concerns or requests promptly.
- Maintain accurate records of room availability and reservations.
- Operate phone systems to assist guests with their needs and inquiries.
- Collaborate with other hotel departments to ensure seamless service delivery.
- Prepare daily reports on occupancy rates, revenue, and other key performance indicators.
- Ensure the security of the hotel premises during night hours.
Experience
- Previous experience in a hotel or resort environment is preferred.
- Familiarity with night audit procedures and hotel management software is advantageous.
- Strong customer service skills with the ability to communicate effectively with guests and staff.
- Bilingual candidates are encouraged to apply as it enhances guest interactions.
- A background in hospitality management or related fields is beneficial.
Join our team as a Night Auditor and contribute to creating memorable experiences for our guests while ensuring operational excellence during the night shift.
Job Type: Full-time
Pay: From $17.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Evenings as needed
- Holidays
- Night shift
- Overnight shift
- Weekends as needed
Ability to Commute:
- Fountain Hills, AZ 85268 (Required)
Ability to Relocate:
- Fountain Hills, AZ 85268: Relocate before starting work (Required)
Work Location: In person
Salary : $17