What are the responsibilities and job description for the Rental Store Manager position at Four Corners Welding & Gas Supply?
Introduction:
Big Mike's Rental Sales & Service is a complete rental service for contractors & homeowners. This document outlines the requirements, reporting relationships, authority, responsibilities, duties, and measurements of performance for the position of Rental Store Manager of Big Mike’s Rentals.
Role Overview:
The Rental Store Manager plays a pivotal role in creating a positive customer experience and driving the store’s operational success by coordinating maintenance schedules, ordering parts, managing sales inventory, and performing routine maintenance on equipment. Additionally, to provide the necessary planning, organization, coordination, and control to meet the established goals and current operating procedures of the store.
Education & Experience Requirements:
- Required: High School or equivalent
- Preferred: Associate's Degree in management or related field, or equivalent experience in a managerial role (3 years).
Key Responsibilities and other Duties:
- Oversee operations of the rental store
- Troubleshoot and perform minor maintenance on rental equipment
- Maintain the store’s physical condition to company standards
- Ensure stock levels and merchandise are supplied
- Ensures all equipment is in complete working order before contracts are closed and leaving for rental
- Partners with other Store Managers for availability of inventory
- As needed, assists with check-ins, deliveries, and pickups of rental equipment during high-volume times
- Assists at the front counter and works on Saturday rotations
- Provide safety training for proper loading and unloading of equipment
- Track and manage employee hours and attendance records
- Performance management and employee appraisals
- Address performance issues and manage staff training
- Daily deposits
- Team leadership and ongoing employee development
- Safe store work practices and use of personal protective equipment
- Clear communication and foster a cohesive and collaborative work culture
- Exceptional customer service by maintaining a welcoming atmosphere, acknowledging all customers promptly
- Comply with all applicable federal, state, and local laws and regulations
- Produce weekly reports for management and participate in team efforts to meet store goals
- All other duties assigned by Senior Management
Competencies:
- Effective communication
- Problem solving and analytical skills
- Judgement and decision making
- Leadership/Ethical conduct/Drives engagement
- Demonstrates self-awareness
- Strong customer focus/Ensures accountability/Team orientation
- Time management and learning orientation
Skills & Qualifications:
- Valid driver’s license
- Knowledgeable in general sales management practices and procedures, ideally in equipment rental
- Must have wide knowledge and understanding of industrial equipment and machinery and usage
- Experience troubleshooting and mechanical knowledge of industrial machinery
- Proficiency in basic computer skills, including MS Office
- High safety standards and identify safety hazards
- Effective communication and leadership
Supervisory Responsibility:
This position entails direct leadership and supervision of store staff.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Physical effort requires standing, sitting, walking, bending, stooping, twisting, squatting, pushing, pulling, reaching above shoulders, gripping, reach with hands and arms, carrying, climb up and down stairs. Use hands and fingers to handle or feel objects, and keyboarding. Must be able to lift and/or carry up to 50 lbs. Exposure to dust, loud noise. Visual abilities, near and far vision, depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Hours and Environment:
This full-time position requires a commitment to work from Monday to Friday, 7:30 am - 5:30 pm, with rotational Saturdays from 8:00 am - 2:00 pm. The work environment is a dynamic retail setting with continuous customer interaction. Salary Range $40K-$50K
Acknowledgments:
Rental Store Managers are expected to understand their responsibilities as outlined fully and agree to perform accordingly. Changes to this job description may occur at the discretion of company leadership, may be updated periodically, and/or adjusted to meet company and operational needs.
Salary : $40,000 - $50,000
