What are the responsibilities and job description for the AM Server position at Four Points by Sheraton Detroit Novi?
Overview
We are seeking a dedicated and enthusiastic Server to join our dynamic team in a fast-paced dining environment. As a Server, you will play a crucial role in providing exceptional customer service and ensuring a memorable dining experience for our guests. Your responsibilities will include taking orders, serving food and beverages, and maintaining a welcoming atmosphere. If you have a passion for hospitality and enjoy working in the food industry, we would love to hear from you.
Responsibilities
- Greet and seat guests in a friendly and professional manner.
- Present menus and provide detailed information about food and beverage offerings.
- Take accurate orders and relay them to the kitchen staff promptly.
- Serve food and drinks to guests efficiently while ensuring their satisfaction.
- Assist with food preparation and handling as needed, adhering to safety and hygiene standards.
- Handle guest inquiries, complaints, and requests with professionalism and courtesy.
- Collaborate with kitchen staff to ensure timely service during busy periods, including banquets or special events.
- Maintain cleanliness of the dining area, including tables, chairs, and service stations.
- Process payments accurately and efficiently at the end of each meal.
Skills
- Previous experience in the food service or hospitality industry is preferred.
- Strong customer service skills with the ability to engage with guests positively.
- Knowledge of fine dining etiquette and standards is a plus.
- Ability to work well under pressure in a fast-paced environment.
- Excellent communication skills for effective interaction with guests and team members.
- Bartending experience is beneficial but not required; willingness to learn is essential.
- Familiarity with food handling practices to ensure safety and quality in food preparation.
- A team-oriented mindset with a commitment to helping others succeed in their roles.
Join us as we strive to create unforgettable dining experiences for our guests!
Job Type: Full-time
Pay: $13.50 - $14.50 per hour
Benefits:
- Employee discount
- Paid time off
Shift:
- Morning shift
Work Location: In person
Salary : $14 - $15